Ratings based on 901 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Northampton

Lovely hotel

Posted Jan 6, 2017
Pros: The buffet breakfast were excellent, room very comfortable, staff always pleasant and plenty of space
Cons: All was well
Location: Very easy to find from the freeway, not far from shops - walkable in ten or so minutes, restaurants very close
The buffet breakfast were excellent, room very comfortable, staff always pleasant
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel but parking fee too expensive

Posted Jan 2, 2017
Room is nice but parking price too expensive breakfast was too expensive
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Spacious Rooms

Posted Dec 29, 2016
Our stay was absolutely wonderful! Staff were very helpful, rooms were clean and spacious. I don't recommend parking as its over priced and we were able to find safe parking right on the street. Wonderful location.
Comment from Hotel Management
Jan 18, 2017 by Guest Relations Associate, Hotel Management
Dear Liz, It's always great to hear that our staff was very helpful during your stay. I'm glad you found your guestroom to be cleanly and spacious, too. Regards, Paul R. - Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 28, 2016
Pros: Ambiance, Location
Cons: The path from parking to hotel is not fully covered. So it is bit of a hassle when raining. The bathrooms have no locks and exhaust fans.
Location: Shopping,Beach,Restaurants
Restaurants and shopping mall withing walking distance. La Jolla Cove is also very close. Room was spacious and hotel was nice.
3 out of 5
by A verified traveler

Housekeeping needs shake up.

Posted Dec 27, 2016
Pros: The lobby and room were commodious. Cookies and Hot Chocolate were a ice touch. Check in and out were handled expeditiously.
Cons: See above. Lunch in the restaurant was OK, except for one item (out of 5 lunches served). Chicken salad sandwiches were awful.
Location: Flemings restaurant was excellent!
When we left the room on 12/24 we told a floor maid of the room's availability. Returning 2.5 hours later, the room was still not made up. My wife then notified Housekeeping. Two more hours passed and she called the front desk, more than a little annoyed. A housekeeper appeared within 15 minutes. While that was the worst incident during our 3 day stay, the earlier 2 days should have given us a clue that Housekeeping was sub-standard.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Hotel staff were fantastic and what a nice hotel! They have us free breakfast and upgraded our room for our anniversary!
Comment from Hotel Management
Jan 18, 2017 by Guest Relations Associate, Hotel Management
Dear Guest, Congratulations on your recent anniversary! I'm glad our staff was able to accommodate an upgraded room and provide complimentary breakfast too. Thank you for choosing Hyatt. Regards, Paul R. - Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2016
The best ever!! I loved it. I would stay here over any place. And the price was reasonable.
Comment from Hotel Management
Jan 18, 2017 by Guest Relations Associate, Hotel Management
Guest, I'm so pleased to hear that you had a great stay at our property. I look forward to welcoming you back again to La Jolla! Sincerely, Paul R. - Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with a super friendly staff

Posted Dec 22, 2016
We had a wonderful time staying here - the restaurant and bar (Drift) was awesome. Highly recommended!
Comment from Hotel Management
Jan 18, 2017 by Guest Relations Associate, Hotel Management
Rachel, I'm so happy to hear your stay was wonderful and our staff friendly. Thank you for choosing Hyatt! Regards, Paul R. - Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great location in LaJolla, near Whole Foods, etc

Posted Dec 21, 2016
The service was friendly, room was well maintained and clean, and location terrific. Vader parking is expensive but there is usually on street parking available
Comment from Hotel Management
Jan 18, 2017 by Guest Relations Associate, Hotel Management
Scott, Thank you for your review! I'm pleased our staff was friendly & the location terrific. I hope you will find time to come visit again. Regards, Paul R. - Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Great overnight work weekend

Posted Dec 19, 2016
Thank you for the kind service! Great area many choices for food.