Ratings based on 2,483 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Salt Lake City UT
Posted Feb 2, 2016
Pros: We chose the valet parking which was wonderful. A great location and a great hotel. We will go back in the future.
Location: Mission beach water front walk way is a fun place to ride bike. At the end is a huge pier that is open to the public.
I had a chance to see security service in action. My phone went in the pool with me this weekend. Some guy decided it would be funny to sneak up behind a total stranger and vault him in the pool from behind. My wife and I had just finished dinner at the Red Marlin restaurant and were casually walking past the pools talking about how perfect our getaway weekend was turning out. I was fully clothed when the incident occurred. Who does that sort of thing? Life has many teachers. Security was able to review the surveillance tapes of the incident and identified the person as being a resident at the hotel. Security filed a full report and even accommodated my request to press charges. The police arrived and created an incident number after hearing my story. I decided to drop the charges. The hotel sent up a complimentary cheese and meat sampler platter with a bottle of wine.
for Everyoneby A verified traveler from Michigan
WONDERFUL!!Posted Feb 1, 2016
Pros: Pretty much everything!
Cons: Didn't use room service because the food was too expensive once delivery, tax, and tip were included.
Location: We walked to Sea World (took us about 1/2 hour to get there). Lots of water sport opportunities available within walking distance of the hotel.
We were here for 6 nights and wish we could have stayed longer. The staff were very freindly and helpful. The room was clean and comfortable. One night one of the lightbulbs went out in the bathroom. We left a note for housekeeping when we went out sightseeing the next morning, and it was fixed when we came back. We stayed in the tower and had a wonderful view of the pool and sunsets. We knew parking was expensive, so we just used UBER to get around the first 4 days. Cost $9-12 one way to get to Gas Lamp district, Balboa Park and the Zoo. We decided to rent a car the last two days we were in San Diego and the conceirge arranged it for us and the car was delievered right to the hotel and was also picked up there. Extremely convenient. The conceirge also gave great advice on hiking trails and restaurants. Einstein brothers bagels was close for breakfast. Red Marlin restaurant was also very good. There is a fish and chips place within walking distance that served great food for a decent price. Would stay here again in a heartbeat!! Loved every minute!
by A verified traveler from San Diego
Not the view we expected.Posted Jan 30, 2016
Cons: Disclosure of room fees and what "view" actually means.
Location: San Diego, Sea World.
Sixty dollars in extra fees at checkout. No ocean view, mountain instead.
for Everyoneby A verified traveler from New York City
nice hotel, on the waterPosted Jan 27, 2016
Pros: the views
Location: Red Marlin's a great restaurant on the premise
good stay, quiet and pleasant. Not too much to do onsite but the location is near just about everything. Short uber ride to wherever you want to head
for Everyoneby A verified traveler from MI,
The facility is greatPosted Jan 25, 2016
The staff was great the room was good. because I booked through Expedia they put me in a handicapped room, What sucks for a tall person try to take a shower.
for Everyoneby A verified traveler from Kooskia, ID
Nice hotel. Clean and very comfortable.Posted Jan 25, 2016
Pros: Very attractive setting and atmosphere.
Cons: Better assistance with internet issues. Would have loved to get a burger, not just upscale food.
Location: Very few dining options within walking distance.
Staff was very friendly and helpful. Rooms are spacious, comfortable and clean. Beautiful setting and close to the airport..
for Everyoneby A verified traveler
Beautiful location and resort !Posted Jan 25, 2016
Enjoyed this beautiful resort on Mission Bay. Nice room in Tower with great views of bay.
for Everyoneby A verified traveler from San Jose CA
Posted Jan 23, 2016
Pros: Large rooms, beautiful bay view from the balcony, free hearty breakfast, free self-parking, very close to downtown, zoo and seaworld
Cons: Robes and slippers for guests
Very pleased with our 3-night stay. Very clean, spacious rooms with an amazing city bay view, spa, bike, ski jets, boat rentals available.
for Everyoneby A verified traveler from Fresno, CA
Nice hotel, 3-5 minutes from Sea World!Posted Jan 20, 2016
My fiancé and I had a great experience. The room had normal wear n tear, it had a modern look and was not dated like I read in previous reviews. The curtains around the bed added a romantic touch as did the balcony seating area. The room and bed were comfy. The resort area was lush, beautiful, and had a tropical appearance. There was also a pool side bar, gym, coffee/bagel place, spa, great restaurant, fire pits, cabanas, bike/boat rentals, heated out door pools with slides, running path, and each with great views of the bay. We really enjoyed our stay. The only nuisance was the prolonged noisy toilet after flushing. Also be prepared to pay an extra $55 daily for the parking and resort fee.
for Everyoneby A verified traveler from Butte,
Posted Jan 19, 2016
Stayed there two nights the second night was woken up by loud music and cannot go back to sleep until right before 12 when the music got quieter. Due to a contract event for a wedding reception. At about 10:30 I went down to the front desk and put in a complaint which still did not help another half an hour and I called and complained again about the loud music.