Ratings based on 1,143 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Beautiful room beautiful view

Posted Jul 14, 2016
The balcony was an added bonus. The bedding was soft and cool to the touch
Comment from Hotel Management
Jul 18, 2016 by JJH, Hotel Management
So glad to hear you found the bedding to be comfy-and you enjoyed the balcony. We appreciate the great feedback and to know you enjoyed your stay! Sincerely,
4 out of 5
by A verified traveler from Dallas, Tx

San Diego Get-Away

Posted Jul 8, 2016
Awesome hotel in an awesome location! Sat at the top of 5th street so we had access to all the restaurants and night life. Minus the construction on the corner, the neighborhood was as expected. Room and bathroom were spacious and well designed. Functional and comfortable. The only two issues were of course parking, $40. And Internet charges. I would totally recommend this hotel to a friend. And would book it again for a future stay.
Comment from Hotel Management
Jul 18, 2016 by JJH, Hotel Management
Thank you for the awesome feedback and sharing about your recent stay! We're thrilled to hear that you would recommend our hotel as well as book again (that is music to our ears). We hope to see you again soon. Sincerely,
3 out of 5
by A verified traveler

clean but worn

Posted Jun 20, 2016
The rooms are very clean but somewhat worn. Excellent staff. Top flight concierge who was extremely helpful with local recommendations. The neighborhood is dicey and dangerous as soon as you step out the door. The neighborhood is not what I expected at all for my vacation spot in such a beautiful city.
Comment from Hotel Management
Jun 24, 2016 by JJH, Hotel Management
We appreciate your kind comments about our staff and the shout-out about the Concierge! It is unfortunate to hear that our neighborhood was not the location of your preference. We do hope you will continue to visit Kimpton Hotels in your upcoming travels. Sincerely,
5 out of 5
by A verified traveler from Fresno, CA

Beautiful hotel right in Gaslamp

Posted Jun 16, 2016
Loved this hotel from beginning to end. Wonderful and extra helpful staff. We left something in our car and they got it for us and brought it up to the room. Then we ordered room service one night and my husband wanted ice cream but they didn't have it on the menu, but the room service attendant took the extra time to track it down for him. The room was really spacious, high ceilings and the most comfortable bed I've slept in forever. We will be returning next month for the All Star Game!
Comment from Hotel Management
Jun 16, 2016 by JJH, Hotel Management
Hello Chelsea, Thank you for choosing the Palomar for your recent stay and for the awesome comments! We're thrilled to know you enjoyed your stay and will happily share your kind notes with the team! We're looking forward to your return!
5 out of 5
by A verified traveler

Loved it- the pool was awesome and the 19th floor!

Posted Jun 7, 2016
The suites on the 19th floor give you incredible views of the city- try to get suite 1908. It has the sexiest tub. Pool is great. Nothing better than relaxing poolside with a cold margarita! Staff was very friendly and helpful. Would definitely stay again!
Comment from Hotel Management
Jun 9, 2016 by JJH, Hotel Management
We're thrilled to read your awesome comments and to know you had such a great stay! Thank you for taking the time to share about your experience and for choosing the Palomar for your accommodations!
5 out of 5
by A verified traveler from London

Great location and excellent service!

Posted May 29, 2016
Stayed here for a week and was very impressed with the overall hotel cleanliness, service and staff. Enjoyed the use of the facilities including gym and pool. The best thing about the hotel is its location, situated perfectly in the Gaslamp Quarter with easy access to bars, restaurants etc. The Convention Centre was only a 10-15 minute walk away. Would definitely stay here again.
Comment from Hotel Management
May 31, 2016 by JJH, Hotel Management
Dear Shar We're thrilled to read your awesome comments! Thank you for taking the time to share your experience with us. We hope you will visit again soon. Sincerely
4 out of 5
by A verified traveler

Posted May 27, 2016
Hôtel bien situé avec un décor moderne. Certaines chambres offrent une vue à couper le souffle. Personnel très attentionné. Insonorisation sous optimale.
Comment from Hotel Management
May 31, 2016 by JJH, Hotel Management
Thank you for the nice comments. We're happy to hear that you enjoyed your stay and appreciate the kind notes about our team!
4 out of 5
by A verified traveler from Scottsdale, AZ

Nice hotel, bad neighborhood

Posted May 17, 2016
Pros: Rooms were nice
Cons: Valet pricing is ridiculous.
Location: location is trashy and filthy. Lots of homeless people, it smells, and the streets are dirty.
The hotel is really nice. The rooms are well done, modern, up to date, and clean. However, the neighborhood it is set in is terrible. If you have a room on the street side assume it will be noisy. There are several really trashy bars opposite from the hotel, and lots of screaming at night. As soon as you walk out of the hotel the street is littered with homeless people. The streets are filthy. Last, to pay $42/night to valet your car is just outrageous when you stay at the hotel. Maybe $20 is reasonable, but $42!!
Comment from Hotel Management
May 19, 2016 by JJH, Hotel Management
Anton Thank you for the nice comments about our hotel and we appreciate your choosing the Palomar for your stay. I'm sorry to hear that you were not comfortable or pleased with the surrounding downtown area. We certainly strive to make our guest's stay outstanding and we regret to hear that the local area was not to your liking. Thank you for taking the time to share your feedback. Sincerely,
5 out of 5
by A verified traveler from dnver

Great hotel in the heart of the gas lamp

Posted May 17, 2016
Pros: Good location
Cons: Better noise proofing
Location: Very walkable and light rail is right below
Nice boutique hotel in the heart of the gas lamp. Room on the 20th floor. My only complaint was the mild amount of noise from the light rail.
Comment from Hotel Management
May 19, 2016 by JJH, Hotel Management
Dear Beau Thank you for your nice compliment-we appreciate your kind comments. The City has a lot of trolley lines and public transportation in the San Diego area, which is a plus for getting around the City. Having said that, I'm sorry to hear that you were inconvenienced by the noise. We do hope you will keep Kimpton Hotels in mind as your travels take you to various cities. Sincerely,
3 out of 5
by A verified traveler from Japan

隣の部屋の音がかなり聞こえてくるので、けっこう気になる

Posted May 8, 2016
一部のスタッフの態度に不満を感じた フレンドリーではない印象を受けた フローリング床の部屋だったが、けっこうホコリがあり綺麗とは言えない シァワーは天井から真下に水が落ちてくるだけで、正直使い難い
Comment from Hotel Management
May 11, 2016 by JJH, Hotel Management
We are sorry to hear of any disappointment you experienced during your recent stay at the Palomar. I do hope you let our front office team know of any service challenged you may have had. We appreciate your choosing the Palomar for your accommodations and extend a thank you for taking the time to share your comments.