Ratings based on 327 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler
Nice location and great staff.Posted Sep 24, 2015
Pros: It's in a great location and the hotel staff was great. The lobby and outdoor area is very nice.
Cons: They could get a new elevator and freshen the halls. Inform guests that there will be a function on one of the nights of their stay prior to booking.
Location: Walk to restaurants and shops.
I'm a fan of L'Auberge properties which is why I booked this resort. This unfortunately was not a pleasant stay. I did upgrade to a room that was said to have a view of the ocean. I know many hotels do this but I just feel you should not be able to say that if I cannot see the ocean from inside the room. Yes, while standing on the balcony I could see the ocean but trying to sell it like that makes them feel cheap. The atmosphere of the property was disappointing because the main elevator looks like a service elevator. It was beat up and actually smelled bad. The hallway to get to our room was in a similar state of disrepair. It just did not reflect what I have come to expect from a L'Auberge property. Another problem we had was with a wedding and the reception that followed. For a property of this caliber I would expect that they would tell you that there will be a function that will generate noise during your stay. Knowing this, I would not have stayed there at that time. The reception went on much later than they said and after receiving several calls they moved them to a function hall on a lower floor. The problem with that was that the doors to that room were open and guests were outside and all of the noise resonated perfectly up through the courtyard. This was a weekend where we really just wanted to get away to relax. We were hoping to not even leave the property but that function killed one of our nights. The staff was great but I would not stay here again.
for Everyoneby A verified traveler from Edmonton
good locationPosted Sep 21, 2015
Cons: hotels needs new furniture, carpets inside rooms and hallways old hotel with good facilities
Location: very good location close to nice beaches
very good location close to the beach and good resteurants
for Everyoneby A verified traveler from Barrington IL
Lovely Boutique hotel.Posted Aug 30, 2015
Enjoyed your hotel very much. Nice pool and great lobby bars and restaurants. Great town and a great experience.
for Business Travelersby Charles
Posted Jul 5, 2015 on Hotels
for Everyoneby A verified traveler
Weekend getawayPosted Jul 2, 2015
We love everything about this place! beautiful resort.
for Everyoneby A verified traveler
Posted Jun 22, 2015
Muy buena ubicación ideal para caminar un rato a los alrededores y muy cerca de la playa. Un ambiente limpio y agradable una arquitectura acogedora. Regresaría sin duda
for Familiesby Lisa
Posted Jun 8, 2015 on Hotels
for Everyoneby A verified traveler from Denver
Very nice hotel.Posted Jun 7, 2015
Stayed for four nights over a weekend. Great room. Excellent staff. Close to beach, 1/2 block. Beautiful view of the ocean from upper deck. Lots of great restaurants across the street. Shopping and Starbucks within 1 block. Close 20 minute drive to San Diego. This hotel is a gem! Coming back for my 20th wedding anniversary in October.
for Familiesby Nora from Rancho Mirage
Beautiful and expensive hotels don't equal great servicePosted May 31, 2015 on Hotels
Beautiful location Great neighborhood Disappointing service
for Personal Eventby A verified traveler
Posted May 29, 2015 on Hotels