Ratings based on 793 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Old Town

Posted Feb 20, 2017
Pros: Great price.
Location: Walking distance to Old Town San Diego
Very nice hotel with the basics you need to enjoy your stay. Nice extended hot breakfast. Very close to Old Town.
Comment from Hotel Management
Feb 20, 2017 by GM, Hotel Management
Hello, I am happy to hear you had a positive and satisfactory experience during your stay. Thank you for being our guest
2 out of 5
by A verified traveler from Texas

Hotel near airport

Posted Feb 19, 2017
Older hotel. Taking shower is a challenge due to poor water pressure. Have to pay to park. Wifi is Sporadic, but the worst part was to get to your room you have to walk on slick tile . If raining or if tile is wet it is dangerous. Staff was great but there are nicer hotels in area
Comment from Hotel Management
Feb 20, 2017 by GM, Hotel Management
Hello wedge48, Thank you for sharing your experience with us. I am sorry to hear your experience did not meet your expectations or our high standards. Your feedback will help us improve our operation. Thank you for being our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Vacation stay. It worked for my purposes

Posted Feb 18, 2017
Driving through the night i was able to check in quickly and got much deserved rest before i had to be on set to film. It worked.
Comment from Hotel Management
Feb 20, 2017 by GM, Hotel Management
Hello CY, Thank you for sharing your experience with La Quinta. I am happy to hear you enjoyed your stay and that you were satisfied with your accommodations and service. Your satisfaction is important to us and we hope to welcome you again so we may have the opportunity to provide the same exceptional service. Thank you for being our guest.
3 out of 5
by A verified traveler

Posted Feb 16, 2017
Cons: Broken air conditioner and put in a room with no Wi-Fi access Pros: good location and staff was incredibly friendly
Comment from Hotel Management
Feb 17, 2017 by GM, Hotel Management
Hello Britny, thank you for sharing your experience with us. We have addressed the air conditioner work order with maintenance. We have a ticket open for our wifi connection at the moment. We hope for immediate resolution. Your feedback will help us to improve our operation. Your satisfaction is important to us and we hope to welcome you again. Thank you for being our guest.
3 out of 5
Recommended
for Couples
by A verified traveler

Good location next to Old Town; good parking

Posted Feb 13, 2017
Pros: see above
Cons: egg cartons in the walls? Actually nice place but just unlucky getting rowdy guests above us
Fine except noisy people upstairs til all hours of the night
Comment from Hotel Management
Feb 16, 2017 by GM, Hotel Management
Hi Jim, Thank you for sharing your experience while visiting La Quinta. I am sorry to hear that other guests have negatively impacted your stay. Please feel free at any hour to reach the front desk for any reason so we may have the opportunity to improve your overall experience and sleep quality. I am glad to hear that other than the noise concern, you enjoyed your stay and our location. We hope to welcome tou again soon, thank you for being our guest
3 out of 5
Recommended
for Everyone
by A verified traveler

No fitness room

Posted Feb 13, 2017
If you're a person that needs to keep up with work out routine and needs to lift heavy then this is not the right hotel for you. These days not having a fitness room in a hotel facility is a total lost.
Comment from Hotel Management
Feb 14, 2017 by GM, Hotel Management
Hello Clark, Thank you for sharing your feedback, I understand your frustration and how important your fitness must be for you when you travel. Unfortunately, the brand of hotel this was previously did not have the facility to already include a fitness room, but we do have some local great offers for our guests who wish to go to a fitness facility that is aproximately ten minutes from La Quinta. Thank you for being our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
We like the fact that the hotel was located near restaurants and public transportation.
Comment from Hotel Management
Feb 7, 2017 by GM, Hotel Management
Hello, Thank you for being our guest. I am happy to hear we have met your location needs for local entertainment and convenient travels. We look forward to the opportunity to welcome you again so we may learn how we may be of better service to you. Your satisfaction is our top priority.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Jan 24, 2017
It was a nice place to stay close to the airport. I only slept there one night.
Comment from Hotel Management
Jan 26, 2017 by GM, Hotel Management
Hello! Thank you for sharing your experience with us. I am happy to hear you had a positive experience during your visit. We hope to welcome you again, so that you may enjoy more of San Diego and so we can extend the same exceptional service we aim to provide.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wash, DC

Picked Hotel for closeness to Old Town and Airport

Posted Jan 16, 2017
Pros: Convenience to airport and Old Town.
Cons: Upgrade furniture. Do not charge for parking. I have stayed in many other hotels and do not pay for parking in their elaborate, sometimes, garage.
Location: Old Town is close and quite a few restaurants.
Room was configured strange. You had to close restroom door to open room door. Curtains would not close all the way. Had to hair clip them shut. Furnishings were pretty old. Had to pay for parking in open garage under building. Why? Anyone could walk in easily. There was no handicap parking under there either.
Comment from Hotel Management
Jan 16, 2017 by GM, Hotel Management
Hello Mag, Thank you for being our guest and for sharing your experience with us. I am sorry to hear your experience was not as positive as we would have hoped. Your satisfaction is important to us. We will use your feedback to improve our operation. For easy and convenient access, our handicap parking spaces are located on the above ground registration level. We hope to welcome you again soon, we look forward to the opportunity to better serve you.
3 out of 5
Recommended
for Everyone
by A verified traveler from old town san diego ca

Horrible parking. Fees charged for a unused safe.

Posted Jan 15, 2017
The parking facilities although covered and inground, had a poor layout. The spaces were very tight and hard to get into. Door dings were inevitable. Plus 10 dollars a day is rediculous. One vehicle should be free with the purchase of the room. I was also charged a safe fee even though I did not use it.
Comment from Hotel Management
Jan 21, 2017 by General manager, Hotel Management
I am sorry to hear we did not meet your expectations during your stay. We as well as the other hotels near the airport and downtown charge for parking, please trust it is not our intention inconvenience you. Our ultimate goal is to ensure you are satisfied with your accommodation and our service. We hope you will allow us the opportunity to welcome you back.