Beautiful hotel and setting. We were there for a wedding that started at 4 in the afternoon but the hotel won't guarantee check in before 4:00. We had flown in from another state to attend the wedding and it took 3 phones calls to get someone to agree to have our room ready for check in a little earlier so we could get to the wedding on time. Disappointing and frustrating.
Comment from Hotel Management
Nov 11, 2016 by Michele, Hotel Management
Hello Virginia C,
Thank you for your comments. I am happy to hear your agree we have a beautiful hotel with amazing views.
Our 4pm check in, is by design to help alleviate disappointment for our guests. With check out at 12 noon, it does take until 4pm for our housekeeping staff to get all of the rooms cleaned and ready for check in. Sounds like we did get you in a little early, so I am happy we could assist you.