Ratings based on 1,016 Verified Reviews

3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Maple Valley, WA

Very Accomodating

Posted Feb 22, 2017
This hotel is in a great location, no more than a block from the boardwalk. This is the third time we've stayed here and the rooms are always tidy. We were fortunate enough to be able to check in early around 1130, my only complaint is there is some road noise from Mission Boulevard in the particular room we stayed in. Definitely worth checking out.
Comment from Hotel Management
Feb 23, 2017 by Jim, Hotel Management
I hope the next time you stay with us, we will be able to place you in the quieter section located in the courtyard area. Thank you for making your comments, and we look forward to your return.
3 out of 5
Recommended
for Everyone
by A verified traveler

A better motel than most

Posted Feb 17, 2017
Nicely upgraded room. Wood shutters. Modern features. Area was safe and walkable to the beach. Cleaning products too strong. Bleach and or Pine sol smell. Pillows very uncomfortable. Bed not great.
Comment from Hotel Management
Feb 19, 2017 by Jim, Hotel Management
We do constantly replace the pillows, and if I could find out which room you were in, I could check on the mattress as well. I will also inform housekeeping of the strong smell left behind after their cleaning to see if it was related to something specific. Thank you for staying with us and sharing your comments.
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas, NV

Clean, comfortable, and right by the beach.

Posted Feb 15, 2017
Pros: Cleanliness and proximity to the beach.
Cons: The toilet in our room was touching the vanity, so it made for an awkward sitting position.
Location: Pacific Beach Lots of restaurants and shops Easy walk for walkers to Mission Beach with paved walkway along the beach itself.
We were given a third floor room, so we could see the ocean from our room. The hotel was small but clean and comfortable. We had absolutely no trouble checking in or out during our stay. We also found parking quite easily, which was free. I can see where it may have been slightly more challenging if it had been later at night, but it was still just perfect for us. A two minute walk gets you to the beach, and you have the option to go down a staircase or walk down a paved, sloped hill to get to the water. There are several restaurants and shops in the area. The room had a queen size bed, iron, ironing board, microwave, refrigerator, two blow-dryers, and a back-lit mirror in the restroom. The mattress was firm, but it was still comfortable for me, and I prefer soft mattresses. The hotel provides coffee and pastries every morning in the small check in area. I believe there is a small charge for WiFi, but it is much lower than many of the larger chain hotels. Given the proximity to the beach and the good experience we had, we will most likely return.
Comment from Hotel Management
Feb 18, 2017 by Jim, Hotel Management
I'm happy you were able to take advantage of our location with a nice cozy room located on the third floor. Just walking out on the terrace and seeing the view of the ocean can really make someone's day. We hope to see you again, and just know, we do offer larger rooms as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location!

Posted Feb 8, 2017
Pros: Location is great value; room comfort is good.
Cons: Staff at check-in needs customer sensitivity training.
Location: Beach 1 block away
Good location, just one block from the beach. Newly remodled rooms were very comfortable with a little road noise.
Comment from Hotel Management
Feb 10, 2017 by Jim, Hotel Management
Guest Services is our number one goal, and I will be sharing your review with my entire staff. I appreciate your review, and do hope you will stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Nice Hotel 1block to great beach. One can walk to lots of Bar and/or Restaurant options.
Comment from Hotel Management
Feb 18, 2017 by Jim, Hotel Management
I'm happy you were able to take full advantage of our spectacular area!
1 out of 5
by A verified traveler from A

Nasty smell in the room, really old pillows

Posted Jan 30, 2017
Nothing like the pictures, nasty smell in the room, old clumped pillows, view is other boring buildings. NOTHING LIKE THE PICTURES
Comment from Hotel Management
Feb 18, 2017 by Jim, Hotel Management
It is possible that you did have a room without an interesting view. I wish we could have changed your room, especially with the issues you mentioned. We have no intention of allowing anything what you mentioned from going on. The pillows are replaced on an ongoing basis, so there should never be old clumped pillows. I will forward your comments to my executive housekeeper. And, the pictures are of our actual rooms. Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Have stayed here before. Different location of room and definitely different cleanliness of room.
Comment from Hotel Management
Feb 22, 2017 by Jim, Hotel Management
I hope this was an exception to the rule. I have someone who follows up on almost every room before our guest ever arrives. Anyway, I do apologize for this.
4 out of 5
Recommended
for Everyone
by A verified traveler from portland, oregon

Clean and excellent location

Posted Dec 29, 2016
I will recommend this place the rooms are clean and the wa to my comfort.
Comment from Hotel Management
Jan 9, 2017 by Jim, Hotel Management
We are very happy you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Pros: Close to beach
Wish the room was a bit bigger. The bed was super high and hard to sit on to put on your shoes.
Comment from Hotel Management
Dec 26, 2016 by Jim, Hotel Management
Thank you for staying with us. We had the beds custom made, and they are a bit high. Some of the rooms have a small bench at the foot of the bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Great location and comfortable environment.

Posted Nov 18, 2016
Cons: Free wi-fi is the standard these days; customers shouldn't pay extra for it. The breakfast offerings were poor and not a single gluten-free option.
Location: The location was excellent - close to the beach, and restaurants and drug stores within walking distance.
This hotel is a little older, but the room was comfortable and clean. We didn't hear neighboring guests, and we felt confident that we had our privacy as well. The location is excellent, being right by the beach, and many restaurants and even drug stores within short walking distances. The hotel's breakfast offerings were minimal - no hot items, and there wasn't anything without gluten, soy or dairy, so if you have allergies, you'll have to go out. Also, free wi-fi is standard practically everywhere you go these days. Unfortunately, you'll have to pay a little extra if you want wi-fi here (not much though).
Comment from Hotel Management
Dec 28, 2016 by Jim, Hotel Management
I believe we will rethink the simple continental breakfast, and perhaps include a few gluten-free items. Thank you. I know there is a charge for the WiFi, as we are utilizing a third-party for the services. However, up to four devices per payment are accepted, and the signal has been significantly improved. This may end up being a complimentary amenity in the future.