Ratings based on 769 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Los Angeles

Awsome and Friendly Staff

Posted Aug 29, 2015
The hotel is in a great location, the staff was GREAT, however there was a leach inside the shower was a huge negative. The room was small and not as spacioys as the hotel description says they are.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Perfect downtown hotel

Posted Aug 28, 2015
Pros: Very nice ambiance. Staff was really friendly and the restaurant was very nice.
Really nice experience. I brought my puppy with me and everyone was so welcoming!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel in SD on edge of Gaslamp.

Posted Aug 24, 2015
Pros: Nice rooms, friendly staff, and good burger at bar.
Cons: Wine list a bit weak and getting car from valet parking is a pain, 30 minutes for car to show up.
Location: Gaslamp District.
Second visit on business trip. Convenient and comfortable.
2 out of 5
by A verified traveler

Weird staff

Posted Aug 20, 2015
Pros: Room had a nice feel to it even though it was small.
Cons: Management and staff. Carpeting was very dirty in the hallway.
Location: Lots of homeless around the hotel even though it is at the end of the downtown area and the Gaslamp district.
We have never encountered such a weird hotel staff as this - from the parking attendants to the front desk staff. They all acted friendly but on more than one occasion, we heard them talk behind the guests' back! I saw them look over my shoulder when I was texting on my smart phone and they were always curious as to what we brought back to the hotel. On top of all this, our room was not cleaned on the second day we were there. By then it was not even worth saying anything to staff because we do not plan to ever stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Posted Aug 18, 2015
Great hotel in a perfect location to access everything (freeway, beach, gas lamp district). Would definitely come back!
Comment from EPC
Aug 21, 2015 by Patty, EPC
Thank you for the great 5-star review- we are thrilled to receive the great comments! We hope you will visit again soon! Sincerely, Patty Fletcher
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Very nice accommodations and staff was friendly and helpful.
Comment from Hotel Management
Aug 25, 2015 by Patty, Hotel Management
Thank you for the great feedback and the nice comments about our staff! We hope you will visit our hotel or another Kimpton very soon. Sincerely, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

gas lamp district hotel

Posted Aug 11, 2015
Pros: The service was the best.
Cons: the $40.00 a day valet parking. Our room was kind of spendy fro the size
Location: right down town. walking distance to lots of restaurants. there was a lot of homeless people hanging out that was the only down fall
first the staff in every department was Great. they were really on the ball. our room was quite small but very clean and had a great view.
Comment from Hotel Management
Aug 13, 2015 by Patty, Hotel Management
Thank you for the great comments about our team! We so appreciate your "shout-out" about the staff and glad to hear you enjoyed the view. If your travel plans bring you back this way, please do visit us again. Sincerely, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

excellent staff!

Posted Aug 10, 2015
Very sweet and helpful staff! Room was clean, the bed was extremely comfortable. The location is great walking distance to stores, restaurants, and nightlife. I will definitely be staying there again.
Comment from EPC
Aug 13, 2015 by Patty, EPC
Great to hear that you will definitely be back for a future visit- that is music to our ears. Thank you for the great comments and taking the time to provide us with feedback about your stay. Sincerely, Patty
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Very nice hotel

Posted Aug 1, 2015
Pros: The location was good. The room was fantastic kids in living room with their own TV and bathroom and we had the bedroom to ourselves with our own TV.
Cons: There is a disclaimer about street noice for a reason.
Location: Cafe 21 on 5th street is excellent for breakfast. Seaport village within walking distance.
We received a screaming deal on this hotel and even upgraded once we arrived to a one bedroom suite and we were absolutely impressed. Hotel staff extremely helpful. Valets were very good always friendly and always helpful, little expense to park so if you don't mind a little walking goggle walking to your distination to avoid the car hassle. Only draw back about walking is the constant never ending request for money from the homeless, but there is lots of visible security on the streets and in stores.
Comment from Hotel Management
Aug 6, 2015 by Pfletch, Hotel Management
Thank you for the awesome comments! We're thrilled to read your great feedback and so glad you enjoyed your stay! Hopefully, you will get-away soon for another visit to San Diego and we hope to be on the top of your list for accommodations. Sincerely, Patty Fletcher
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Nice hotel easy to walk all around town.

Posted Jul 29, 2015
Pros: Location, cleanliness and nice staff.
Location: The Horton Plaza is only 3 blocks away. The Coronado Ferry is about a half mile. This hotel was centrally located that you could Wald to a Padres game
Our room was ready when we checked in at 9 am. The staff was very helpful for directions and amenities. The room was clean with hardwood floors. If I go beck to San Diego I will definitely stay at this hotel again.
Comment from Hotel Management
Aug 6, 2015 by pfletch, Hotel Management
Thank you for taking the time to let us know about your recent stay. We're so glad to hear that you enjoyed your accommodations and that you will definitely return (we love hearing this). We also appreciate the nice comments about our staff. Sincerely, Patty Fletcher