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Reviews of Days Inn by Wyndham San Marcos

2 out of 5
Days Inn by Wyndham San Marcos
517 W San Marcos Blvd, San Marcos, CA

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 105 out of 1001 reviews" "
Rating 2 - Terrible. 117 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Maria

Business traveler
The facility carpet in hallway was dirty,cleaning/vacuuming was done next day. I was on 1st floor and an elephant was above me stomping and moving about all hours of day/night.
Stayed 4 nights in Apr 2024

2/10 Terrible

Yufeng

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
so much noises (trafict, washing, people waking) at night make you wake up from time to time.
Stayed 1 night in Apr 2024

2/10 Terrible

Alma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor not clean, sheets not clean, TV didn’t work, bad smell in the room and around.
Stayed 1 night in Apr 2024

2/10 Terrible

MONICA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsanitary and run down, found cockroaches in room and had to find an other stay in the middle of the night. Requested refund that night and was told it wouldn’t be done till the next morning. Called the next morning and staff was upset, had me on hold and call was later disconnected. Had to go in person as was told I had to wait two business days to receive refund. Was very disappointed in the quality of the room and lack of compliance from staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie, Carlsbad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024

10/10 Excellent

dianna, Beaumont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at
Stayed 1 night in Mar 2024

6/10 Okay

Antonio

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working, squeaky beds, dirty floor
Stayed 1 night in Mar 2024

8/10 Good

Collin

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready, desk clerk was friendly, easy parking.
Stayed 1 night in Mar 2024

8/10 Good

Melanie, Carlsbad

Stayed 2 nights in Mar 2024

2/10 Terrible

Judy, San Diego

Disliked: Amenities, property conditions & facilities
I checked in. Took one look at room and left.
Stayed 2 nights in Mar 2024

6/10 Okay

Erika

Liked: Cleanliness, property conditions & facilities
The room was nice enough for the price, and the hotel was located close to restaurants and shops. The hotel was located very close to a freeway which was convenient, but there was a lot of freeway noise at night so ear plugs might be a good idea for some. The main problem for my 13-year-old son, and I was that when we walked past the check in desk to have our enjoy our continental breakfast, there was a homeless couple at the table next to us that I guess had snuck in for a free breakfast. They were arguing because one had taken the other ones drugs, and she wanted them back! It was a bit scary for us, because those situations can turn nasty so we took our breakfast and retreated to our car to finish our toast and coffee. I mentioned it to the two staff that were at the front desk, but they didn’t do anything. Then my son and I watched from our car as the homeless guy left and continued walking up the highway. Not a nice way to end our stay. 🤔
Stayed 1 night in Mar 2024

6/10 Okay

Uduak

Traveled with family
Disliked: Amenities
It was an okay place to sleep. The bathroom was decent.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Traveled with family
Good inexpensive place to stay
Stayed 5 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very kind and mad our stay better than expected!
Stayed 2 nights in Mar 2024

8/10 Good

Rogelio

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Business traveler
Liked: Amenities, property conditions & facilities
There was no elevator to the 2nd floor and nobody told me that breakfast was available when I checked in
Stayed 1 night in Mar 2024

8/10 Good

Nicole

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

julio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY ZONE AND GREAT STAFF
Stayed 2 nights in Feb 2024

10/10 Excellent

Dale

Traveled with partner
It was an ok property. Standard basic room no frills but clean and neat. Ac unit was noisy.
Stayed 1 night in Feb 2024

4/10 Poor

Sulymar

Traveled with family
Disliked: Amenities
The area feels unsafe, crowded, sketchy.
Stayed 1 night in Feb 2024

10/10 Excellent

Esmeralda

Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Stayed 1 night in Feb 2024

10/10 Excellent

Ramon

Stayed 7 nights in Feb 2024

2/10 Terrible

Karen

Disliked: Staff & service, property conditions & facilities
My window would not lock Did not like that people came In out of the parking lot w/0 passes on the dashboard. Did get moved to a room where window locked. But didn’t feel safe after moving to 3 Different rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

JT

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sorry but gave me an uneasy unsafe feeling, I didnt stay
Stayed 1 night in Jan 2024

8/10 Good

Luis

Stayed 1 night in Jan 2024

8/10 Good

Alberto

Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

MIRTA

Stayed 1 night in Dec 2023

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Dec 2023

8/10 Good

Steven

Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 26, 2023
Thank you for your review; we appreciate it.

6/10 Okay

benito

Stayed 1 night in Dec 2023

6/10 Okay

ben

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Lack of coffee in room or in the office after breakfast.
Stayed 2 nights in Dec 2023
Response from Guest Relations on Dec 26, 2023
We are sorry to learn that we did not fully meet your needs but glad you enjoyed your visit.

2/10 Terrible

Cherie

Stayed 7 nights in Dec 2023

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 26, 2023
We are glad our hotel met your needs.

10/10 Excellent

kenneth

2/10 Terrible

Roxanne

Disliked: Staff & service, amenities, property conditions & facilities
Ongoing construction in adjacent room, NO water in shower, cockroach in the tub, terrible internet reception, rude guest services at checkout.
Stayed 3 nights in Dec 2023
Response from Guest Relations on Dec 26, 2023
We are sorry to learn about your experience and will make sure we address your concerns.

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 26, 2023
We appreciate the 10/10 rating; thank you.

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service
great
Stayed 2 nights in Dec 2023
Response from Guest Relations on Dec 26, 2023
Thank you for the five star rating; we appreciate it.

10/10 Excellent

Cherie

Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 26, 2023
Thank you for the 10/10 rating; we appreciate it.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to stay in
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 26, 2023
We are delighted to know that our location was ideal for your stay; we hope to see you again soon.

10/10 Excellent

Khen, San Bernardino

Friendly staffs. Shortest on towels and soap. They were replaced by a friendly staff quickly.
Stayed 1 night in Nov 2023
Response from Guest Relations on Dec 26, 2023
Thank you for the five star review, we are glad our staff showed you customer service we strive for.

8/10 Good

Christine

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Guest Relations on Dec 26, 2023
We are glad your overall needs were met during your stay.

4/10 Poor

JEFF

Traveled with family and small children
Liked: Staff & service
The beds were ok. The room looked clean. But there were roaches only 2 but still
Stayed 1 night in Nov 2023
Response from Guest Relations on Dec 26, 2023
Thank you for your stay, we are sorry to learn about your experience and will make sure pest management is aware.

10/10 Excellent

Christine

Stayed 1 night in Nov 2023
Response from Guest Relations on Dec 26, 2023
Thank you for the 10/10 rating; we appreciate it.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Inexpensive but NOT a good experience
I had high hopes for Days Inn but I have to say I was very disappointed in my 5 day stay there. While this location is inexpensive, it is in need of much renovation. The front door had water damage at the bottom, the bathroom faucet was very difficult to turn on, my boyfriend fixed the bathroom faucet (room 149) because it was wonky. The bathroom sink also needs to be snaked. Moreover, the bed squeaked because it is so old and when i sat on the end of it, I noticed one end was lower than the other. All of that said, the thing that bothered me most was the loud construction noise in the room next door to mine. This started around 10:30 am and checkout time was noon. When I called the front desk to complain, I was told, "we cannot stop the renovation". Still Kimberly (the front desk person) asked them to stop and they immediately did so for exactly 30 minutes before starting up again. As far as other noise, on 2 consecutive nights, someone was blasting his stereo and I also heard loud dog barking more than once. Overall, I would say there were only two positive things about this place: 1) the continental breakfast (we made our own waffles and there were oranges, pastries and coffee otherwise). 2) Kimberly-- who is a newer front desk agent with excellent customer service skills. I am the type of person who NEVER writes negative reviews but I really felt the need to do so in this case. They really need to be more aware of the customer's experience.
Stayed 5 nights in Nov 2023
Response from Guest Relations on Dec 26, 2023
We are sorry to learn about your experience during your visit and will make sure management is aware of your concerns so we can better serve you in the future.