Ratings based on 1,047 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from California

It was a Horror Story

Posted Nov 28, 2016
Pros: The view in the morning in our third and final room.
Cons: Please see previous comments
Location: My daughter and I were there to play in a soccer tournament
HI I couldn't sleep due to planes. I had to switch rooms due to paint fumes three times. The smell in the breakfast room was unbearable. We had to go through a maze to get to the first two rooms by taking the exit door and then going back in through another exit door, climb some stairs and then look for our room which was hidden. I felt it was similiar to the Winchester House with exits leading to nowhere. The elevator was very rickety and the pictures online dont do any justice to what it was really like. On top of that I had to pay for it when for the same price I couldn't of gotten a better rate somewhere else. Very Disappointed.
Comment from Hotel Management
Nov 30, 2016 by Manager , Hotel Management
Thank you so much for your feedback on your experiences while a recent guest at our hotel. We are sorry to hear we did not meet your expectations, and offer our sincere apologies for letting you down. We hope you will give us another opportunity to show you our hospitality and to prove we truly value your patronage. Sincerely, Guest Relations
4 out of 5
by A verified traveler

Posted Nov 23, 2016
very good........................................................................
Comment from Hotel Management
Nov 23, 2016 by Guest Relations, Hotel Management
Thank you for sharing your generous review regarding your stay at the Ramada San Diego Airport. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Guest Relations
4 out of 5
by A verified traveler from Tampa, FL

Nice amenities @ surprising price

Posted Nov 22, 2016
Pros: see above
Location: Not far from downtown, marina adjacent
Let' start with the responsive shuttle from airport and to the cruise terminal that coupled w/location and self service breakfast. Facility isn't new, but well maintained and clean. Might add our ground floor room was very quiet. Internet connection and TV service were good. Will glad stay again on our next visit to San Diego.
Comment from Hotel Management
Nov 23, 2016 by Guest Relations, Hotel Management
Thank you for choosing to stay at the Ramada San Diego Airport and taking the time to give us your feedback. We are happy that you liked our well-kept property, convenient location and the great value we offer for the price. It is also good to know that you were impressed with all the complimentary features that we have to offer. It was our pleasure to host you, and we look forward to your next stay with us soon. Sincerely, Guest Relations
3 out of 5
by A verified traveler from US

Ok if you are willing to tolerate blaring Fox News

Posted Nov 21, 2016
Pros: The room was comfort and well lighted.
Cons: Stop trying to impose their political views on everyone who stays there. Or at the least, turn the volume down.
Location: Near the airport.
The price to have breakfast is a requirement to hear Fox News -- loudly!
Comment from Hotel Management
Nov 22, 2016 by Guest Relations, Hotel Management
Thank you for sharing your comments. We are glad you liked your comfortable room and our convenient location close to the airport. However, we apologize for the inconvenience caused. We appreciate your feedback and your business, and hope to see you again very soon! Sincerely, Guest Relations
3 out of 5
by A verified traveler from US

Trying to keep updated.

Posted Nov 14, 2016
Walking distance to restaurants, closet airports. They put fake wood floors which look nice, but the room above us (we were 120) must have had a rolling desk chair. It was loud, especially for 5 am.
Comment from Hotel Management
Nov 15, 2016 by Guest Relations, Hotel Management
We are happy to note that your overall visit was pleasant and you liked our location which was convenient for your needs. Although you liked your room, we regret the inconvenience you encountered due to noise issues in the early hours from the floor above. Our front desk is available to resolve issues, and I'm sorry we were not aware of this as we would have been happy to try and resolve it immediately. Thanks for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Guest Relations
4 out of 5
by A verified traveler from US

The hotel is very well kept.

Posted Nov 8, 2016
Pros: Quiet and peaceful environment.
Cons: Liked everything
Location: Airport is within 5 miles. You can walk to the harbor within 5 minutes.
The hotel is very clean and well kept. Staff was very friendly and accommodating. Definitely would tell my friends about it.
Comment from Hotel Management
Nov 9, 2016 by Guest Relations, Hotel Management
Thanks so much for choosing the Ramada San Diego Airport. It's so nice to read that we met all of your expectations, and that you were especially happy with our well-maintained property and location. We appreciate you recommending us and hope to have the opportunity to welcome back on a future visit. Sincerely, Guest Relations
4 out of 5
by A verified traveler from US

A Quiet and Relaxing Get-away.

Posted Nov 3, 2016
Location: Excellent and inexpensive public bus transportation to the down town area. and nearby malls.
Good deal. Facilities were clean, and staff were friendly and helpful. However, my wife and I were on the second floor, and it was a bit noisy on the floor above during the night. Sounded like someone was unpacking and kept dragging a suitcase around. Other that, our stay was comfortable, quiet and enjoyable.
Comment from Hotel Management
Nov 4, 2016 by Guest Relations, Hotel Management
We are so pleased you had an excellent stay at the Ramada San Diego Airport. It’s great to read that our location was perfect for your getaway and you enjoyed the hospitality of our team members. It was our pleasure hosting you and your wife, and we hope both of you will come back to stay with us again when your travels bring you to California city! Sincerely, Guest Relations
1 out of 5
by A verified traveler from Foster City, United States of America

Made a service request regarding the toilet

Posted Oct 25, 2016
Pros: very unpleasant experience...
Cons: the hotel rooms are very very room , but in the picture they showed it big
I made a service request , that the toilet was clogged , the receptionist gave me the plunger to me to clean it up. I have never experienced this kind of behaviour in any hotels. it was so embarassing to take the plunger in front of other hotel guest. finally i have no option , other than me cleaning it.
Comment from Hotel Management
Oct 27, 2016 by Guest Relations, Hotel Management
Thank you for staying with us and for sharing your feedback. Please accept my apologies for how our front desk staff handled your concerns and issues in your guest bathroom. This was not the proper way to handle the situation and I am so sorry for the embarrassment and inconvenience. I have met with my front desk team and addressed the issues so this type of response and service does not occur again. We appreciate your business and hope you will consider staying with us again in order to provide you with the hospitality and service that you should have experienced on this visit. Sincerely, Guest Relations
4 out of 5
by A verified traveler

Good hotel

Posted Oct 24, 2016
Pros: Great location
Location: Walked the pier and had a wonderful dinner nearby
Friendly staff, good access to S.F. airport with shuttle .Rooms clean and updated. Good breakfast
Comment from Hotel Management
Oct 25, 2016 by Guest Relations, Hotel Management
Thanks for your fabulous review and for taking the time to share the highlights of your recent stay at the Ramada San Diego Airport. Our goal is to ensure a relaxing and stress-free stay for our guests. We are delighted to read our location in the proximity of the airport, many restaurants, and attractions made you stay even better.  Should your travels bring you back to sunny Southern California, it would be our pleasure to host you again. Sincerely, Guest Relations
3 out of 5
by A verified traveler from san diego

Check in took forever

Posted Oct 21, 2016
Pros: The bed was good, location was good, free shuttle to airport. Long term parking for 8$ p nite. Across the street was the Pearl restaurant which was awesome
Cons: Check in took way too long. Clerk on phone while we're ckg in. The kept 50$ they said for incidentals and won't be returned for 2-3 days bac to our cc.
Location: The pearl was within walking distance. Very cute little poolside bar restaurant. Very good food and drinks.
Comment from Hotel Management
Oct 23, 2016 by Guest Relations, Hotel Management
We are happy that you chose our hotel for your visit to our wonderful city. I am happy to see for the most part your stay was very enjoyable, but your check-in was not a great experience. Please be assured we will share your comments with our front desk team to ensure a better experience going forward. We loved having you as our guest, and we look forward to welcoming you back the next time you're in the city! Sincerely, Guest Relations