OK hotel, don't trust the valet service.
Posted Sep 12, 2016
this is a nice hotel but be warned, the valet staff will steal from your car. 3 of the cars in our party had money, ipods and other items taken from our cars when we parked in valet overnight. the hotel charges $45 to park valet overnight, which is ironic that they can't guarantee the safety of your car by their staff. just a fair warning. we were not charged for the valet when we took this issue to the hotel management, but still... will not be returning to this hotel again. definitely not worth it when there are so many other hotels in the area.
Comment from Hotel Management
Sep 16, 2016 by Sean C, Hotel Management
Thank you for taking the time to share this review. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal during your recent stay. I was very unhappy to learn that you had multiple incidents of theft from your vehicles during your stay. I have forwarded your comments to the Valet Manager so that he can take immediate action. We do take claims of theft very seriously and have started an investigation into this matter.
Once again, thank you so much for your feedback so that we may improve for our future guests.