Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 20, 2016
Everyone was really nice and quick to answers any questions I had . Valet was great and super fast ! Room had everything I needed ! I will for sure be staying here again ! Breakfast was also great . Close to everything .
Comment from Hotel Management
Jul 22, 2016 by Shannon Y, Hotel Management
Thank you for sharing your experience at the Residence Inn San Diego Downtown/Gaslamp Quarter through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn San Diego Downtown/Gaslamp Quarter and we hope you choose to stay with us again whenever your travel needs bring you back to San Diego.
3 out of 5
by A verified traveler from Los Angeles

Okay, not good enough for the cost

Posted Jul 4, 2016
Pros: It's proximity to shops, eateries, and tour spots.
Cons: Renovate the rooms and have them thoroughly cleaned in the meantime.
The hotel is located right the Gaslamp District, and is close to eateries, the convention center, and Petco Park. Still, with all the convenience it offered, I don't plan on returning to this hotel. The hotel lobby and its rooms feel very small and the furniture looks worn. The crib we got for our daughter was rock hard and lumpy, so she had to sleep in the bed with us. Also, when she crawled on the floor, she got bumps on her legs. Plus, the bathtub had this weird gray stain on the bottom. Overall, it felt just unclean and worn enough, that I don't plan to come back...especially considering their high nightly rate.
Comment from Hotel Management
Jul 10, 2016 by Shannon Y, Hotel Management
Thank you for taking the time to share your recent experience at the Residence Inn San Diego Downtown/Gaslamp Quarter with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. Thank you again for your feedback and we hope to serve you again whenever your travels bring you back to San Diego.
5 out of 5
by A verified traveler

The perfect hotel to stay for a game at Petco Park

Posted Jul 3, 2016
The staff was friendly, the breakfast included with your stay was excellent and the location is close to a lot of restaurants and Petco Park. We walked a short 5 minutes to the game. The kitchen in our room was great because we were traveling with a baby.
Comment from Hotel Management
Jul 4, 2016 by Shannon Y, Hotel Management
Thank you so much for your review! We are so happy to hear that you enjoyed your time with us. We can't thank you enough for being our guest and for providing us with great feedback. Please come see us again soon!
4 out of 5
by A verified traveler

Posted Jun 27, 2016
Btrakfast is not intercontinental buffet, choices very limited.
Comment from Hotel Management
Jun 28, 2016 by Front Office Supervisor, Hotel Management
Thank you for taking the time to review your recent stay at the Residence Inn San Diego Downtown/Gaslamp Quarter. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler

Posted Jun 20, 2016
I have never had a bad experience at a Residence Inn, but this was not your typical Residence Inn. The staff we are very attentive. The food and service in the bar area were top notch. The room was better than expected and the hotel was centrally located (walking distance) to nearly anything you may want to do. With all the hotels available in the area, we have agreed that we would stay here again without a doubt.
Comment from Hotel Management
Jul 1, 2016 by Kirill K, Hotel Management
Hello, Thank you for taking the time to write about your stay with us! We are pleased that you were able to enjoy your stay and the uniqueness of the Gaslamp District, and look forward to your next stay.
5 out of 5
by A verified traveler from L.A

it was close to a lot of yummy restaurants

Posted Jun 2, 2016
It started at valet parking men there were very friendly then when I checked in and out the lively staff made us want to come back thank you :)
Comment from Hotel Management
Jun 5, 2016 by Shannon Y, Hotel Management
Michelle, Thank you for sharing your experience at the Residence Inn San Diego Downtown/Gaslamp Quarter! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We will be sharing your comments with the team and can't thank you enough for your time in providing us with your feedback! Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler from Guatemala, Central America

perfect for convention centre proximity

Posted May 29, 2016
The hostees are friendly. Like their jobs. Help you in any situation. The breakfast is included Good quality. Sabe you time and money. Near trolley main station and one block from Petco Park (baseball). Gaslamp is the most hot place to have perfect party, food and entertaiment. Hope to be back soon.
Comment from Hotel Management
May 29, 2016 by Kirill K, Hotel Management
Dear Francisco, Thank you for writing such a thorough review of our hotel. We are pleased that you were able to enjoy the uniqueness of the Gaslamp District, and look forward to your next stay.
4 out of 5
by A verified traveler

便利なホテル

Posted May 27, 2016
ロケーションは最高。 どこ行くにもべんりで観光には良かった。 ただ、朝食は物足りずでした。 子連れには使いやすいホテルと思いました。
Comment from Hotel Management
May 29, 2016 by Kirill K, Hotel Management
Thank you for writing such a thorough review of our hotel. We are pleased that you were able to enjoy the uniqueness of the Gaslamp District, and look forward to your next stay.
4 out of 5
by A verified traveler

快適なホテル

Posted May 26, 2016
キッチン付きで子連れにはありがたかった。 洗濯機も部屋以外にではあるがついていてストレスなく過ごせた。 ただシャワーが固定式で少し使いづらい。 場所は最高でした。
Comment from Hotel Management
May 31, 2016 by Front Office Supervisor, Hotel Management
Thank you for sharing your experience at the Residence Inn San Diego Downtown/Gaslamp. We appreciate your feedback, your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by A verified traveler from los angeles

Nice hotel

Posted May 20, 2016
Nice comfy room, close to everything in gaslamp ,would recommend to friends and family.
Comment from Hotel Management
May 21, 2016 by Front Office Supervisor, Hotel Management
Thank you for sharing your experience at the Residence Inn San Diego Downtown/Gaslamp Quarter. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn San Diego Downtown/Gaslamp Quarter and we hope you choose to stay with us again whenever your travel needs bring you back to San Diego.