Ratings based on 817 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Confortable aparments for families

Posted Jan 24, 2017
Pros: Close to the bay and comercial centers. The breakfast realy nice, changed everyday, very good coffe, the two pools and jacuzzi were nice, no tiny.
Cons: Maybe Better Cleanes
Location: The San Diego Bay only 3 miles away and Coronado 5 miles away, some comercials center for shopping and eating.
I traveled with my daughter, wife and parents, the hotel has to explain the appartments have two bathrooms, this is good for more than 3 in a room, we were five, the kitchen has nice equipment, three LCD TV for diferent choosing, acording for any ages, the rooms were ok, the living room too, the few mentions when we arrived we find two old socks behind the bed, my room was under an office and I could hear a printer and movement at night, the last detail was my carpet was wet in the living room, when my wife claimed, they didn´t charge us the parking for all nights like a compensation, is good hotel.
Comment from Hotel Management
Mar 14, 2017 by Jessika , Hotel Management
Thank you for the review. We are glad your family found comfort in your stay, but are deeply sorry for the socks. We hope you find the time to come back soon! Best Wishes, Jessika Jones General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Palmdale, CA

Okay hotel, not the most cleaniness

Posted Jan 17, 2017
Beds, floor, towels all clean. Beds were comfortable except sofa bed. I noticed the windows were dirty and closet doors. Also wasn't fully stocked but other than that it was an okay stay. Pool was also was warm during cold season and clean.
Comment from Hotel Management
Mar 14, 2017 by Jess, Hotel Management
Hello Erika, We apologize for the lack of cleanliness with your windows and closet doors. This is not to our standard and we can ensure you a better stay should you return. Thank You, Jessika Jones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawthorne, CA

Very nice hotel, lots of extras.

Posted Dec 30, 2016
We were very happy with our stay, from the start to the end. The staff was very attentive to our needs and request. The room was clean and with a full size refrigerator, stove and utensils made for a better long stay in the area. The free breakfast was great. Most other places have free cold items. This place had 2 different eggs, potatoes, meat, biscuits and gravy, and so much more. They also have night activities on Monday Tuesday and Wednesday that includes free food and drinks items as well. The next time we are not area, we would come back to stay here.
4 out of 5
by A verified traveler

Not bad at all

Posted Dec 9, 2016 on Hotels
We booked this location partially because they offer free breakfast and it was not a disappointment. Good selection of hot and cold items. The room was spacious enough and clean.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you and we are excited you enjoyed our breakfast! We hope to see you again. Best Wishes, Jessika Jones
5 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
Very comfortable and homie
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you and we are delighted we were able to provide a home-away-from-home experience! We hope your travels bring you our way again. Best Wishes, Jessika Jones General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington, USA

Posted Nov 16, 2016
The facility is a bit tired and in need of upgrades. However, the staff and service are excellent.
Comment from Hotel Management
Nov 22, 2016 by GM, Hotel Management
Thank you for your feedback. We are happy you enjoyed our team and we are expecting a renovation in 2017! Warm Regards, Jessika Jones
2 out of 5
by A verified traveler from US

Overpriced.

Posted Nov 13, 2016
Pros: The location was close to shopping, food and stadium. The breakfast was good.
Cons: Paid for parking in a crowded lot.
Location: Shopping malls
Our wasn't cleaned. We had to complain to the front office. The late staff came and did a quick basic clean. No coffee was left. Ugh.....
Comment from Hotel Management
Nov 22, 2016 by GM, Hotel Management
We are deeply sorry about the issues you experience with our housekeeping service. We have recently implemented a new training program to improve in this area. Should you travel our way again, we ensure a better stay! Thank you, Jessika Jones
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

It grew on me

Posted Nov 13, 2016
Hotel at first threw me off. Main lobby and rooms not connected. You have to go outside to go to front desk, breakfast, etc. Staff very friendly and helpful. Internet had horrible connection in our room, if we even had one. Breakfast very good. Evening social hour and half from 6 to 7:30 pm very nice. Not located near any restaurants so car needed. But close location to local attractions.
Comment from Hotel Management
Nov 22, 2016 by GM, Hotel Management
Greetings! Thank you for taking the time to write a review. We apologize about the internet and have recently had our technicians work on the issue. We are glad you enjoyed our other amenities. Jessika Jones General Manager
4 out of 5
by A verified traveler

Posted Nov 11, 2016 on Hotels
Great stay, paper thin walls that you could hear the people in the next room all night.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
The staff at the Residence Inn Mission Valley are glad you had a great stay, but we apologize for the noise disturbances you encountered. We hope to have to opportunity to provide you with an error free stay in the future. Thank you, Jessika Jones General Manager