Would not recommend this hotel
Posted Jul 6, 2016 on Hotels
Worst hotel ever. Dirty, filthy and not clean. Room did not reflect the pictures from the web site. Customer service was terrible. Phone did not work. Water pressure in shower was so low it took almost 30 mins to get all the soap off of you. Furniture was dirty, paint pealing, no table lamps, wires exposed from phone connection. Bathroom fixtures was pulled away from the wall exposing the wall behind. Floors were filthy. Stairs leading up to room were concrete and broken and filthy with trash all around. Continental Breakfast was terrible. Coffee was disgusting and the bottom of the coffee pot was full of old burnt coffee and coffee grounds. Outside trash area was so full and high it looked like they had not had trash pickup in over a week and the trash was in view of every room. Management said we did not pay in full when we checked in. We gave them our Hotels.com receipt showing we paid in full and we also called our Credit Card Company and Hotels.com to confirm we paid and they still did not believe us. We had to call Hotels.com and have them call the front desk to assure our trip was paid in full. After the manager was assured our room was paid in full we never even received an apology for their error. The young Indian clerk that ran the front office was not professional or friendly. Phones never worked or were turned on. Furniture was very old and looked like they got it from a garage sale. We will never stay at this place again.