Ratings based on 1,820 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Great location tiny rooms outrageous valet

Posted Jan 31, 2017
50 dollars a day to valet is insane this isn't manhattan. Lobby was very impressive as well as breakfast but rooms were tiny with no sitting areas
Comment from Hotel Management
Feb 12, 2017 by Kimber T., Hotel Management
Hello, Thank you for taking the time to provide us with your feedback. We are sorry to hear you felt our parking prices were too high but pleased to know that you enjoyed our new lobby renovations and our breakfast. We hope to see you again soon!
4 out of 5
by carlos

Posted Jan 19, 2017 on Hotels
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide us with your feedback. We highly value this opportunity to share your thoughts with our team members. We look forward to having you as our global explorer again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Amazing service, wonderful for children, beautiful

Posted Jan 14, 2017 on Orbitz
I just loves this hotel. Its beautiful, stylish, clean and just gorgeous. I travelled with my 2 daughters 6 and 7 and they were so attentive. They had so many perks for the kids. So attentive to their needs. Service from check in to valet to room service to housekeeping was just impecable. This was really 6 stars. I felt so spoiled! Its a new standard.
Comment from Hotel Management
Jan 18, 2017 by Kimber T., Hotel Management
Hello Lizzy, What wonderful feedback you have given us! We appreciate your high remarks and are pleased to hear that your daughters felt special during your stay too! All of our guests, at any age, are important to us. We look forward to having you stay with us again sometime very soon to enjoy another visit to The US GRANT!
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern CA

Great location downtown

Posted Jan 13, 2017
Excellent hotel in the heart of down town. Walking distance to enjoy many good returners and the water.
Comment from Hotel Management
Jan 18, 2017 by Kimber T., Hotel Management
Hello Linda, Thank you for taking the time to give us your feedback on your experience. We too agree that our location is fantastic and provides our travelers with easy access to the Historic Gaslamp District. Happy to hear you enjoyed that too! Kindly,
5 out of 5
by Michelle

Beautiful Hotel

Posted Jan 12, 2017 on Hotels
I stayed one night during the week for business. The hotel was beautiful and the staff very friendly and professional. The bar was great for happy hour. I only wish I could have stayed longer!
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Hello Michelle, thank you for giving us your feedback on our happy hour. We are pleased to hear you enjoyed your recent stay and hope to have you as our guest again soon. Kindly, Kimber T.
5 out of 5
by matt

marvelous, wonderful, but then.....

Posted Jan 9, 2017 on Hotels
wonderful facility. wonderful staff. this is not a criticism so much as an observation. the design and appointments area all beautiful until you go into the bar. I do not know what it looked like before but it could not have been worse than how it looks not. you have a lovely small but well designed bar. then you tun arould and look at the tables, stools and those idiotic lights. who ever okd that should be demoted.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide us with your feedback. We are pleased to hear that you have enjoyed your visit to our hotel. I will be sure to share your feedback regarding the décor of the Grant Grill bar with our team members. Kindly, Kimber T.
5 out of 5
Recommended
for Couples
by A verified traveler from Rancho Cucamonga

great place to enjoy Downtown San Diego

Posted Jan 7, 2017
Pros: Location
Cons: quality of the towels
Location: zoo, SeaWorld and 1,000 restaurants
Us Grant is a great place. Located in downtown San Diego it was perfect to enjoy our 2 days trip Easy to walk to Gas-lamp district. perfect spot for all the food addicts. Rooms are old school but you will feel comfortable.
Comment from Hotel Management
Jan 9, 2017 by Kimber T., Hotel Management
Thank you Franck for sharing your thoughts on your recent stay. It is great to learn that you enjoyed our ideal location and close proximity to all the wonderful San Diego attractions. We hope to see you again soon!
5 out of 5
by Christy

Gorgeous and grand hotel

Posted Jan 3, 2017 on Hotels
We had an AMAZING stay at the U.S.Grant. They upgraded us for free because of a booking conflict. The statf was incredibly nice and responsive. We have two girls, who loved the room. And you can't beat the location. We walked to the Cuildrens museum and Harbor. drive.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for your wonderful rating and review! We were thrilled to share this with our team members and to learn that you enjoyed your room during your recent stay. We hope to see you and your girls again soon on a future visit. Kindly, Kimber T.
4 out of 5
by A verified traveler

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your thoughts. We are pleased to see your rating of 4 out of 5 stars. We hope to have you as our guest again sometime soon. Kindly, Kimber T.
5 out of 5
by Zain

Nice hotel

Posted Dec 31, 2016 on Hotels
It was great
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
We are pleased to hear you had a great time with us. We appreciate your feedback and hope to see you again sometime soon. Kindly, Kimber T.