Nice hotel at central location super helpful staff
Posted Sep 19, 2016
I arrived an hour early, but the front clerk checked me in right away. She even offered If I would like to check out late - which was tremendously helpful and appreciated. This is what customer service is about :). Travellers often have some lags time between check out time and time to be at airport. Staff @ concierge desk were also very helpful friendly and knowledgable.
The hotel is in central location, it's 2 blocks from the trolley stations, 7' walking to Little Italy Farmer market ( 100% recommend checking out this market). Close to Seaport Village, gas lamp quarter and Horton plaza. I actually walked to seaport village once and it was really nice walk along the bay. They replenished the toiletries (shampoo, conditioner, lotion) without being asked :)
Comment from Hotel Management
Sep 21, 2016 by Alyssa, Hotel Management
Hello SV, I am delighted to hear about how great your stay was. Thank you for sharing your detailed review and recognizing our team members. It is so wonderful to hear about stays like yours. I hope we can welcome you back soon! Be well, Alyssa Turowski, General Manager