Posted Sep 30, 2016
The Staff which includes housekeeping and front desk Manager was terrible!!! Room was unclean and smelly, carpet unclean. I asked for a different room and management refused and said, there were no more rooms. I asked for management and he said, "I am the Manager". He wanted to refund my money, knowing it was too late at night to find another Hotel. We had a wedding to attend the next morning. My husband had to go to Walmart and buy Lysol disinfectant spray and sprayed the room because there some type of "Mold" or something was causing an allergy reaction. We sneezed and cough until we cleaned the air and disinfect the room. We opened windows to make the condition tolerable. We stayed just because we could not do no better in terms of location and time
. Very bad conditions but convenient to Tijuana Mexico.