Ratings based on 983 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel

Posted Aug 23, 2015
It was a nice stay. The pools could have been a little bigger and there is no shade over the pool. It was a clean hotel and I would probably stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2015
Pros: Location and amenities.
Great place to stay and the pools are perfect. Both big pools have a splash pad for kids along with slides.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
This is a wonderful resort hotel with conveniences
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great family resort

Posted Aug 15, 2015
Great resort but had to drive a good distance to go do anything. The resort has everything you may need...restaurants, shops etc...but we wanted to go out and experience California.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

The resort amenities need improving.

Posted Aug 13, 2015
Room was excellent. They just need to clean things up outside. Stairways always had bags of laundry and toiletries left on them just outside hotel doors. laundry bins were always left out in the open around pool area and sidewalks. No food services past 10pm either. And nobody delivers there late.
4 out of 5
Recommended
for Families
by A verified traveler from Colorado

Good place to stay with younger kids

Posted Aug 11, 2015
Pros: Pools and activities for the kids.
Cons: Cleanliness. Schedule for activities should be accurate. Sometimes we went to one area for a kids activity and were told they did it earlier-frustrati
Location: Wild Animal Park is really close. And we went to the beach (Carlsbad State Park- awesome!) and San Diego Zoo.
There are many pools and waterslides that the kids really enjoyed. There is also golf and tennis courts. There were a few days we just stayed at the resort and didn't go elsewhere. Room could have been cleaner (rugs, floors and table) but bathroom, beds and sheets were clean. Each area has a rec center and some of the equipment and games were broken or dirty, but some were fine.
2 out of 5
by A verified traveler from Carlsbad

NO INTERNET

Posted Aug 9, 2015
Pros: the grounds were beautiful
Cons: staff acknowledging a problem
Location: near San Diego sites
Three nights of poor internet access....one bar. Come on, all travelers are on line: look up sites to visit, map it, food places teens want to get on their phones.,......when you cannot log on successfully it can spoil a trip. sent to IT phone number to fix it, they could not fix it, although they were pleasant on the phone. Front Desk staff dismissed it. For the high prices and the billing as a first class place it failed tremendously. Nothing very exceptional in the condo...kitchen appliances small and dated also no late on site services. If you arrive at 9 pm to a rental condo and their is no nearby store one would expect at least on site market open for milk and juice for the am. everything closed up at 9. restaurant, store etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

We loved it ... Pools were nice

Posted Aug 5, 2015
Only downfall was the onsite restaurant... The food wasn't all that great and the menu was very limited. So we ended up leaving a lot to eat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2015
Nice spacious room in a lovely setting. If you plan on going to SD frequently - get ready for the 45 minute drive. Being out of town with more space was nice for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County

Very family friendly

Posted Aug 4, 2015
Had a very nice 4 day stay here. Quiet off the path place with many amenities for everyone. Enjoyed the swimming pools and water slides as well as just taking in the views of the mountains and beautiful golf course.