Posted Dec 4, 2016
8 day stay beginning Thanksgiving Day. Good things- location, facilities that we used were very nice. Food was above average for "hotel" food. Room was comfortable. Not so good things- I called on Monday to find out about clean towels, trash etc. apparently I should have had the room cleaned on Saturday. Each time I needed something, I had to call and request it. During each day there were bags of trash,towels,and cleaning supplies left throughout the outside property. This looked bad. I was told at 9am to put my trash outside my room and someone would come to pick it up. Arrived back to our room around 830pm, trash was still outside but so were other bags around building so I left our bags out. The next morning our bags were torn and trash all around our door.
Comment from Hotel Management
Dec 24, 2016 by Hutch F., Hotel Management
Thank you for staying here at Welk Resorts and taking the time to post a review. I appreciate the feedback from your stay with us. I also appreciate your positive comments and your thoughts on the areas for improvement. We look forward in hopes to welcoming you back again in the future.