Don't expect House-keeping if you Book on-line
Posted Mar 11, 2017
Stayed for two nights. Hotel is full of suites, with nice pool, hot tub, Bar-b-ques and lounge areas in the centre courtyard. Rooms are updated and clean. I would have given this hotel a 5 rating if not for the fact that they do not normally clean rooms and make the beds every day if you are staying for more than one night, and you book on-line. At about 5PM on the second day, we contacted the front desk and they confirmed " as you booked on-line, we don't provide housekeeping services, but if you like we will offer to provide you with a complimentary clean-up". Quite frankly, their prior communication about this issue could have been better. Hence the 4 rating.