Ratings based on 2,369 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from S.D
NicePosted Aug 27, 2015
Nice hotel room. I am going to book more nights with them.
by A verified traveler
Very outdated, had to pay for parking.Posted Aug 19, 2015
Carpet was stinging, bedding had holds and the room smelled old.
for Everyoneby A verified traveler
Great LocationPosted Aug 19, 2015
Nice hotel with friendly staff. Had to check out early for family emergency, and they were accommodating to refund the unused night.
for Everyoneby A verified traveler from S
Loved how close everything was.Posted Aug 18, 2015
Over all it was a wonderful stay. Everything was very close by just minutes away from the beach, SeaWorld, and stores. Just in case you forgot anything 😉. Plan on staying here again on our next trip.
by A verified traveler from California
Clean hotel, conveniently located near restaurantsPosted Aug 17, 2015
Pros: Location and mini suite
Cons: Wi-Fi didn't work, even with It IT help.
Location: Sea World. Phil's bbq was excellent across the street.
Enjoyed stay, pleasant staff and location. ROOM clean and comfortable.
by A verified traveler from Santa Ana
Not child friendly.Posted Aug 16, 2015
Room was full of bugs. Ants and spiders. Rust around doors and moldings, air conditioning didn't cool room. When I booked my stay I was told it was less than a mile from Sea World, it was 2 which makes a difference when I didn't have a car. On site restaurant not family friendly.
by A verified traveler from Phoenix
Not nicePosted Aug 16, 2015
They charged for parking $10 - not mentioned at booking. As I was on a business trip and needed to prepare for next day meeting, Internet WIFI access was a deal breaker condition. NO working WIFI. Staff was nasty and snappy when inquired about the internet. Could not use my rewards when booking. On check out there were 8 people waiting in the lobby. The front desk was busy answering phones like we didn't exist. After 10 minutes wait to check out I left. I would not recommend or come here again.
by A verified traveler from Fremont
Needs updating and better trained front desk staffPosted Aug 9, 2015
The front desk staff can use hospitality training. They are not at all welcoming and seem annoyed by their guests. Not a good feeling to take away at check in. The room furnishings are old. Toilet would not flush properly. Found pubs in the bathroom!! Yuck!!!! Rooms are dark and dank.
by A verified traveler
The pictures were better than what it was.Posted Aug 9, 2015
We decided to stay in San Diego a week before we went. We found this hotel, and got a great deal on a junior suite. The pictures on the site looked amazing, but when we got there, we thought for sure it was the wrong place. Then we saw the room, and realized why it was such a deal. Long story short. Don't always trust the pictures.
by A verified traveler from mexico
Mal servicioPosted Aug 5, 2015
No servia el A/c ni el wifi. Alfombra mojada y muy sucia. Personal de recepción no da buena atención al cliente . No tiene restaurante. En general le falta mantenimiento y mejorar el servicio .