The restroom was dirty I found a long dirty toe nail on the floor, and the tub had body hair too. I was disgusted, The evening staff was pleasant Mark very nice.
Comment from Hotel Management
Apr 16, 2017 by General Manager, Hotel Management
Ann, we are sincerely sorry for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that, we truly apologize. We are working with the concerned team to reiterate the importance of our daily checklists to make sure this isn't repeated. Please give us another chance to make a better impression on your next visit to our area.