Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas

Reviews of Warner Center Marriott Woodland Hills

4 out of 5
Warner Center Marriott Woodland Hills
21850 Oxnard St, Woodland Hills, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1004 reviews" "
Rating 8 - Good. 208 out of 1004 reviews" "
Rating 6 - Okay. 96 out of 1004 reviews" "
Rating 4 - Poor. 58 out of 1004 reviews" "
Rating 2 - Terrible. 74 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Expedia’s disconnect with the hotel resulted in the failure to update the reservation correctly. We booked several rooms for our family due to the need to attend a family memorial. Expedia updated the itinerary incorrectly and the hotel was going to charge an extra night on the reservation. One of our family members had to find alternate lodging during a stressful family event. Neither the hotel nor Expedia is set up to flex around the guest names when multiple rooms have been reserved and paid for. If your name isn’t listed on the room, you can’t check in ( in the event that someone else paid for several rooms and put all the rooms in their own name). Ridiculous.
Stayed 2 nights in Mar 2024
Response from Property Management on Mar 26, 2024
Thank you for sharing your honest feedback with us. We are saddened to hear that we missed the mark on your recent stay. We sincerely apologize for the issues you encountered with your reservations. This is certainly not the experience we want our guests to have and we can assure you that we'll be addressing your concerns immediately with our team. We hope you feel able to visit again so that we can restore your faith in our hotel.

8/10 Good

Harish, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean environment. Parking is expensive...
Stayed 3 nights in Mar 2024
Response from Property Management on Mar 26, 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Excellent

Chandradevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can clearly hear next door neighbor but overall a good place to stay.
Stayed 2 nights in Feb 2024
Response from Property Management on Mar 26, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 Good

melissa arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful with early check in
Stayed 1 night in Mar 2024
Response from Property Management on Mar 26, 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Mar 2024
Response from Property Management on Mar 11, 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from Property Management on Mar 26, 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining was expensive and really not worth the expenditure.
Stayed 1 night in Jan 2024
Response from Property Management on Mar 11, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
I want to say that the staff members are great, they are friendly and helpful. I was pretty sad that no continental breakfast was offer. I miss the days here hotels offer you a free breakfast. I get he whole inflation thing but sad they don’t offer that small thing that makes a big difference. Even the coffee in the room was sad. We need more creamer. There was only 2 . It’s just the little things for me
Stayed 3 nights in Feb 2024
Response from Property Management on Mar 11, 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 Good

I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Property Management on Mar 11, 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

8/10 Good

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Feb 2024
Response from Hotel Management on Feb 21, 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 Excellent

Jennifer, Las Vegas

Business traveler
Liked: Cleanliness, amenities
Easy, easy check in. Hotel is nice, definitely a good stay.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 21, 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Excellent

DEREK

Stayed 1 night in Feb 2024
Response from Property Management on Mar 26, 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thank you so much for your 5-star rating Adriana! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excellent

Deana, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 5, 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 29, 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Excellent

Antonia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Management on Jan 29, 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 Okay

Chris, Los Angeles

Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 5, 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 Good

Abraham

Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 10, 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Excellent

Scott, Canoga Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly check in
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 10, 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our kind and efficient service. It would be an honor to welcome you back again in the future!

10/10 Excellent

Monica, Lancaster

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little in the smaller side, but super clean. The hotel has many great staff, especially the housekeeper, Pilar. She was super welcoming and helpful! I give her kudos for representing the Marriott Hotel very well!
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 10, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

2/10 Terrible

Michael

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was informed that the $25 parking fee covered the entire stay, but I was later charged per night. Despite their promise to address the issue with the person who provided the initial information, they offered no resolution or refund.
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 10, 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 10, 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Fredric

Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 22, 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

2/10 Terrible

Mirna

Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 10, 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 10, 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 Good

juli

Traveled with family
Liked: Cleanliness, staff & service, room comfort
23 dollars a day parking is ridiculous. Also, the coffee machines and coffee in the rooms were not good. The employees were friendly. Overall ok stay
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 10, 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Excellent

Keila Graves, Prairieville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on Dec 27, 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Sherif

Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 10, 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 27, 2023
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Rob

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 27, 2023
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excellent

Scott, Canoga Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 27, 2023
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Excellent

WENNIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hotel Management on Dec 27, 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 27, 2023
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Excellent

Naira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on Dec 18, 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 10, 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, but many extra costs
This was a lovely hotel, but I was surprised to find that nearly everything I needed would cost extra, from parking to WiFi to breakfast. I've stayed in far less expensive hotels where these items are included in the room rate. Otherwise, it's a beautiful hotel with great service. Just be prepared for the extra costs!
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 18, 2023
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Management on Dec 27, 2023
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint were the bath towels which felt like you were drying off with a small piece of sandpaper. Oh, and the hand soap/body wash had a horrible scent.
Stayed 2 nights in Nov 2023
Response from Hotel Management on Nov 30, 2023
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful indoor and outdoor pool
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 30, 2023
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Hotel Management on Nov 13, 2023
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Excellent

Dwayne

Stayed 3 nights in Nov 2023
Response from Hotel Management on Nov 13, 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Cliff

Liked: Property conditions & facilities
Clean and attentive staff
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 30, 2023
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the near future.

8/10 Good

Arta

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Hotel Management on Oct 30, 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Excellent

Richard

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very nice and modern
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Good

tamara sue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Friendly
It was a weekend conference! ALL Hotel staff was hospitality plus!
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 Excellent

Von

Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 13, 2023
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Christin

Stayed 2 nights in Oct 2023
Response from Hotel Management on Oct 25, 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Nicolas

Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 8, 2023
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Excellent

Inti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 3 nights in Oct 2023
Response from Hotel Management on Oct 25, 2023
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.