I can't figure out why this hotel is so expensive.
Posted Jul 11, 2016
I had checked ahead about drinks and a light meal upon arrival and was assured the XYZ Bar (or whatever it was called) would be open late. We had traveled for 21 hours from Nice, France and were in need of winding down. At midnight we arrived with many other travelers (SF Airport location) to find that even though the bar was full of people, it had just closed. Saturday night in SF with travelers pouring into the hotel from all points on the globe, all of us hungry and thirsty, but no amenities and no room service. Are they interested in their customers having a pleasant experience or getting their wait staff home early to bed? In the future I will pick a larger hotel that has facilities open later, or at the very least, has room service.