Ratings based on 334 Verified Reviews

4.3 out of 5
92% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in a great location

Posted Feb 22, 2017
The hotel was nice and clean with lots of tech like cable tv, apple TV, and full wifi in the entire hotel. From talking to everyone else there was a wifi router in esch room. Rooms where clean with a nice big shower that had a tall shower head.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Hip Hotel in Union Square

Posted Feb 22, 2017
Pros: I loved the location, cleanliness, and the vibe. I also enjoyed playing Galaga!
Cons: The food at the cafe was average. It could be better, but the staff at the cafe was great.
Location: The hotel is located right behind the Bart stop on Powell making it very convenient and accessible.
This hotel is hip with old school arcades, cafe, cool vibe, and a friendly staff. The rooms are clean and the beds are comfortable. The wifi works well inside the room and is complimentary.
3 out of 5
by A verified traveler

Posted Feb 21, 2017
Pros: CLEANESS
Overall, the hotel is really dark and staff didn't smile at all Hard to find the entrance and little different style than other hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Awesome location right near the BART and MUNI stations, shopping and food. Clean rooms, great wifi, modern and hip. Bed was a little soft, but overall a really great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Beautiful hotel in a great location.

Posted Feb 20, 2017
Pros: Location, room decoration, and the bed stick out the most.
Cons: Nothing comes to mind.
Location: It is right next the cable car pickup, across the street from the Westfield shopping mall with a huge food court and movie theater.
Great experience ... from check-in to check-out. Spent the week out for business and the hotel was great. The location made food and transportation very easy. The staff was friendly and welcoming, without being overly so.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterey, CA

Awesome hotel

Posted Feb 14, 2017
I loved my stay at Axiom. It was a super modern room and very comfortable. The fooseball table and free arcade games were a cool touch. I'll definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Feb 3, 2017
Stayed in San Francisco for a conference at Moscone center and the location is perfect, 10mins away for the location. Also cable car line Powell-Hyde is at door step!!
2 out of 5
by A verified traveler

Nosy room

Posted Jan 30, 2017
Very nosy at night. It sounded like a riot was going on outside for 2 nights straight. They need better double windows. Also, very uncomfortable bathroom: huge, but useless. Nowhere to put the toiletries. Not too many horisontal surfaces. Closet space is almost non-existent. Otherwise very clean room, Comfortable bed. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
Pros: The room was spacious, clean and comfortable. Nice bed.
Cons: The food.
Was a very cute hotel in a great location. Room felt spacious and comfortable. The food was only mediocre, but the staff was all very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Friendly staff. Great location. Comfortable and clean room.