Ratings based on 1,760 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2016
Stay in line with expectations. Breakfast a bit weak. Plastic forks and knives!
2 out of 5
by A verified traveler

Posted Jan 12, 2016
I didn't like that it was all exterior entry. The hotel was also a little run down and did not feel very safe.
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Great motel near S.F. airport.

Posted Dec 2, 2015
Pros: Shuttle pick up right in front of our room to head to airport.
Cons: Add yogurt to breakfast snack bar.
Location: Convenient to airport.
Early check in accommodated. Comfortable bed with soft or firm pillows. Good breakfast snacks to take on a flight. Good windows reduced airplane noise. Simple to use TV remote!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2015
Pros: Good continental breakfast
Comfortable airport hotel. Good restaurant and within walking distance of other eating places.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel close to sfo

Posted Nov 18, 2015
The staff is very accommodating. We had an issue with the first room and was moved quickly to a perfect room. Shuttle service was on time and very kind. Terrace cafe was great. I would go back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2015
Met our needs, a place to sleep prior to early flight. Did not get a chance to try the breakfast.
5 out of 5
Recommended
for Couples
by Kathleen from Oak Park Il

BEST. Best Western I ve encountered

Posted Nov 10, 2015 on Hotels
Most impressive was the response immediately to a telephone request to check for my husbands glasses. He eventually found them in his luggage but the hotel employees were SO sensitive in checking immediately and calling back in such a courteous and timely manner. I was very impressed and would use the hotel again and recommend it to others. Also having a shuttle at our door at 4 am to take us to the airport was also very impressive. And dinner in the restaurant the night we arrived was also delicious
3 out of 5
Recommended
for Business Travelers
by A verified traveler from TOKYO

空港に近いロケーション

Posted Nov 10, 2015
Pros: 空港に近いこと。
Cons: 自販機が壊れていた。
Location: トランジット利用がメインだと思うので、アクティビティは考えないほうが良いと思います。
チェックインのフロントスタッフは非常にフレンドリーで、こちらから尋ねる事なく、翌朝のシャトルバスの時間を聞いてきて、ピックアップする場所も丁寧に教えてくれました。チェックアウトですが、何点かコメントされておりますが、自らフロントでチェックアウトしなければなりませんでした。そうしなければ領収書をいただけません。他の宿泊者の方も同様でカードキーをシャトルバスの運転手に渡している方は誰もいませんでした。皆さんコメントされているように朝のフロントの方は確かに愛想が良くなかったです。事務的と言えばそうですが・・・ ホテルのロケーションですが、周囲の徒歩範囲にレストランやスーパーマーケットもあり食事や買出しに困りません。鉄道の音ですが、どういう理由か分かりませんが列車がホテルの近くを通過する時に警笛を鳴らします。神経質な人は気になると思いますが、夜中には列車が走らないので夜中は大丈夫でしょうが、早朝には警笛が聞こえて来ました。
3 out of 5
Recommended
for Personal Event
by Patricia from Santa Rosa, CA

quick overnight

Posted Nov 7, 2015 on Hotels
Stayed just 1 night. Room was clean & comfortable but way overpriced for the overall accommodations. Not super close to the airport or anything else significant for shopping or dining. The room I was in was thankfully quiet and I was able to get a good night's sleep.
5 out of 5
Recommended
for Families
by A verified traveler from Melbourne, Australia

Fantastic value for families

Posted Nov 6, 2015
Pros: The accommodation was perfect for our family. The rooms were updated and the grounds lovely. It was great value yet close to San Francisco.
My extended family and my husband and I all stayed here for 3 days and found it fantastic. The family room had been updated and had a lovely new kitchen with all amenities. The staff accommodated all of us and were very helpful in every way. It was a bonus having the continental breakfast included each day as well. Parking was easy and the pool was great for cooling off on a hot day. The setting was lovely with big trees providing shady areas to sit. We had a great time!