Ratings based on 2,826 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from new zealand

The hotel is by the airport which is good

Posted Sep 2, 2015
The windows were so dirty we couldn't see out of them & the shower drain was blocked we had a guy trying to fix it at 9 15 pm at night. The guy on the desk in the pm shift wasn't very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
Cost of breakfast buffet was way too expensive for limited selection.
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff/computer systems subpar...

Posted Aug 25, 2015
Pros: Clean
Cons: Computer systems/staff attentiveness
Booked a stay and paid in full via Expedia. Arrived at the hotel and they could not verify my pre-paid reservation in timely fashion. I was exhausted, and the hotel clerk had no sense of urgency about rectifying the problem. I did not appreciate the lack of professionalism and/or efficiency on the part of the clerk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Aug 18, 2015
Other than the too small bathroom, it was a totally pleasurable experience. The staff is very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario,Ca

Hotel was so quiet, clean and very comfortable.

Posted Aug 9, 2015
The stay at this hotel convinced to become a Best Western rewards member.
3 out of 5
Recommended
for Everyone
by A verified traveler from montréal

Prés d e l'aéroport avec navette.

Posted Aug 5, 2015
Pros: Confort et propreté
Cons: Isolation du bruit
Location: Prendre son avion
Pratique mais climatisation bruyante, et même si l'information était connue , on nous a quand même attribué la chambre, pour ensuite tenter de la réparer durant notre séjour, ce qui implique la visite de l'électricien durant 1h au total.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2015
Pros: everything
Cons: customers
Location: mcdonalds
great hotel, beautiful, and love the restaurant downstairs
1 out of 5
by A verified traveler

Posted Jul 27, 2015
I got a Romo in the second flor. Out of the Window there were dome equipments making noise al the day. Additionally the key of the Roma had some problemas and people of the hotel Washington not a le to solve Italia or oferta another room. Of course I do not recomendados tenis hotel
2 out of 5
by A verified traveler

Posted Jul 26, 2015
I was quite disappointed with my stay. Room was not clean when I arrived and the cleaning staff had to come clean the toilet at midnight when we arrived. The front desk was understaffed so any time we had a question during our stay there was a long wait in line before we could ask our question, even when it was very simple. Finally, our room key continued to not work and had to be changed several times which became quite inconvenient. They also charged me for a quarter cup of mild for my baby's bottle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Pros: Bar and restaurant staff. Front desk was great.
Location: Make sure the printers have toner and paper to print the boarding passes.
The staff were VERY accommodating. The bar and restaurant staff were super friendly. The hotel is clean and about 10 minutes or less from the car rental return.