Ratings based on 2,111 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Kentucky

Small but cozy.

Posted Aug 27, 2015
Pros: Location. The front desk staff.
Cons: Other than making the bathroom larger, nothing.
Location: Cable car is right on the corner. Off and on buses are one block away. Plenty of places to eat within walking distance.
Room was small, but we were not in it except to sleep. I was a little concerned about lack of AC, but as the staff told me, it was not needed in July. We asked to be in the back of the hotel where it was more quiet and it was quieter than the front . There are larger rooms at the front of the hotel and I would request one of them if I return. The room was clean and we had no problems. The front desk was helpful when we needed directions, cab, etc. It is in a good location in a nice area of the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Central Utah

Nice hotel, close to China town, Powell Street

Posted Aug 24, 2015
Pros: Comfortable, The Staff is Amazing!!!!
Cons: The Bathrooms are kind of small, but I don't think there is anyway to change that.
Location: Great location. Easy to get to anywhere you want to go from here. Lots of good places to eat and see.
I loved the Hotel, but not much of a view on the East side. So ask for a room on the West side. Lots of nice restaurants to eat at, easy to catch a bus or the trolley anywhere you want to go. Nice area to stay in.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

the hotel is in close proximity of shopping

Posted Aug 8, 2015
Pros: Was clean and staff was friendly
Cons: I only stayed there one night. If I'm ever in sf again would stay there
Location: within walkin g distance of major attractions
was a pleasant experience also they had fresh coffee and tea in the lobby
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2015
Stay was great! Close to a lot of great restaurants and shops. Weather was a a little cool this time of the year but other wise great. Transportation was Available everywhere uber was the best!
3 out of 5
Recommended
for Everyone
by A verified traveler from Lecco

Ottimo hotel in centro di San Francisco

Posted Aug 4, 2015
Pros: Vicinanza con il centro.
Cons: Aggiornamento degli interni
Location: Come scritto sopra essendo vicino al centro è possibile visitare tutto. China Town è vicinissima, così come Union Square,.
Ero già stato l'anno scorso, ci sono ritornato. E' un po' datato, ma per chi non ha pretese e lo vuole usare solo per dormire, lo consiglio in quanto essendo praticamente in centro si riesce ad andare a piedi ovunque.
2 out of 5
by A verified traveler

Not that great for $300 a night.

Posted Jul 31, 2015
Pros: The room was clean, and the towels and bedding were on the newer side. The room was also quiet.
Cons: Install AC, and update the rooms.
Location: Good location, a 10 min walk to the heart of Union Square.
The room didn't have AC, and it felt very stuffy. Ceiling fan helped, and the cleaning staff would open the window, but there was no screen and it opened directly onto the fire escape. I didn't want some alley rat crawling into my room in the middle of the night. The furnishing were also very tired.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Pros: location
Cons: you could not reduce noise from street...
Location: everything is nearby
you could not reduce noise from street...
3 out of 5
by A verified traveler

Posted Jul 6, 2015
it was not what we saw on the website how the room looks
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good place, good price, great location

Posted Jul 5, 2015
Great stay close to Union Square. Classy old hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Timely support

Posted Jul 3, 2015
Hotel manager Steve is very on top of things. As soon as he finds out that the needs another type of room to suite the need, he calls in right away to find out what the problem is and gets the issue resolved. His action helps to guest to lengthen his stays there from 4 to 7 nights. A win win situation. What makes a hotel great is how willing the staff is in listening to their guests and the efforts they put in to solve the problem. For this excellent quality that Carlwright's hotel staff has, I rate them 5. Location is great, plus great staff, it's worth the stay and future returns!