Ratings based on 683 Verified Reviews

2.5 out of 5
39% of guests recommend
2.8 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Comfortable bed disgusting bathroom

Posted Jul 20, 2017
Nice staff comfortable bed bathroom had mold and mildew in the grout black filth in all cracks. It was horrible to look at the window had a view of filth and Decay. The hotel needs to be remodeled completely
2 out of 5
by A verified traveler from Tacoma, WA

Crackerjack hotel room in the ghetto

Posted Jul 18, 2017
I got there at 2pm and check in is normally 3. The front desk wouldn't let me check in telling me my room wasn't ready but she didn't even bother to check if it wss ready. Since we didn't have a vehicle I asked her if she could watch our bags and she charged me to do that. I asked her for food recommendations and she had none. We come back to go through the longest check in process I've ever had. Our room was across the street and there was no offer to help with our bags. We headed across the street where we found the hotel to be extremely run down. I was concerned about safety just walking the stairs. We get to our room and try the key. It takes 5 or 6 tries to open the door every time we need to enter. The door needs super strength to open over the carpet. Our room is the size of a crackerjack box, probably 10 ft by 10 ft. You better be thin to be able to walk anywhere in this room. Bed hard was a rock. Hair dryer was better off not working. I tried to use it to dry a spot on my shirt and after 10 minutes I decided the air conditioner would be a better option. The tv had only a few channels, some would get picture and no sound, some just black. One time we returned back the outlets on one side of the room di dnt work. I called the front desk and she appeared annoyed. Maid was banging on the door at 9am on checkout asking when were checking out. Homeless outside weren't too bad if you come from a large city. Horrible visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jun 26, 2017
Good exp.it meet all the requirements I need it. The staff member trainee needs to be more careful expressing bad language while guess are present. She seems that she was not happy at the job
4 out of 5
by A verified traveler

Posted Jun 5, 2017
Good location. but not very comfortable and room was old
2 out of 5
Recommended
for Everyone
by A verified traveler from I

Not bad for the price

Posted Jun 3, 2017
Our room was on the street side so it was incredibley lound night time.
2 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel but near a bad area

Posted Jun 3, 2017
Cons: my room didn't have a window so it was dark and not really upbeat despite being newly renovated.
Location: On the upside it's fairly close to everything, but it's also close to a lot of homelessness so it's not the best neighbourhood to be in.
Good coffee shop next door. Good breakfast restaurant around the block. Breakfast at the hotel was nothing to write about, so i skipped it and went out.
1 out of 5
by A verified traveler

Dangerous area

Posted May 23, 2017
Location: Bad area.
I was jumped by 6 teens, who stole my iPad. Only half a block from hotel.
2 out of 5
by A verified traveler from san francisco

Very run down.

Posted May 23, 2017
Very rough conditions. Hotel run down, very poor plumbing. Sinks extremely clogged, toilet overflowed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location close to downtown

Posted May 18, 2017
The cozy, clean room. Most of all, so close to the downtown that you can reach to many place by walking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno

I had no issues

Posted May 5, 2017
I had an awesome stay and experience was great parking was an issue at one point but was taken care of by staff