Ratings based on 1,012 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
67% of guests recommend
2.4 Room cleanliness
2.4 Service & staff
2.1 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Günstiges Hotel mit Parkplätzen

Posted Nov 14, 2015
Günstiges Hotel in einer schlechten Gegend von SF. Das Hotel ist sauber und es sind genügend Parkplätze vorhanden.
2 out of 5
by A verified traveler from Melbourne Vic Australia

Misleading advertising

Posted Nov 10, 2015
Pros: The rooms were clean and it was fairly centrally located. Would not stay there again though.
Cons: Trustworthy management who don't lie and aren't highly manipulative.
Location: It was fairly close to the main shopping areas, but the immediate vicinity didn't encourage you to stay in that area.
On the internet this hotel looked okay. My requirements are that it be clean, single level or with an elevator and be in a reasonable area of a city. After getting to this hotel the only requirement which was met was that the room was clean. The so called elevator had not been functioning for some time and in the 4 days I stayed there it was never fixed. The management were unhappy that I had the audacity to request somebody take my case up to my room - and that I didn't tip! On leaving when I asked for somebody to take the case down, I was told that I had to tip or nobody would be available. I had lived in the USA for 6 or so years previously and have no problem tipping, but wouldn't tip in this instance because they weren't providing a service which was advertised. Had the elevator been working we would have used that. Also the son of the manageress presented himself as an Uber driver. I have never used Uber before, but doubt if he is one. Unfortunately for them I could understand their conversation in Spanish discussing how much we should be charged! The son was pleasant and did take us to where we wanted to go, but at rather an inflated price. Also this place is in the Tenderloin area of San Francisco, not the best location, especially if you aren't used to seeing homeless people and drug affected individuals around the place.
5 out of 5
for Everyone
by A verified traveler from Sacramento area

A Great Spot in the Tenderloin

Posted Nov 9, 2015
Pros: Staff, location, price, parking
Cons: It's a work in progress...slight renovations all the time
Location: A perfect spot for music venues, restaurants
Wonderful location to be centrally located ...walking distance to most everything...public transport if needed...our go-to
1 out of 5
by A verified traveler from Los Angeles

The corridors smell pee and urine! Just Horrible!!

Posted Nov 9, 2015
Pros: Staff only were nice students & morning manager is a nice guy.
Cons: Get the homeless outta the stairs & eliminate the pee smell!
Location: It is in the downtown of SF, so it is nearby everything you want!
I only checked in here because there was no other available rooms around the town, yet I won't check in into INN ever never again. Homeless people are sleeping on stairs smoking pot, urine and pee smell everywhere, and crazy people around the place from each side. A guy told he wanna kill the taxi driver because he took his money; he was crazy or had a mental illness. Staff were nice though. Free parking, free WiFi, and AC. IN general, Just do yourself a favor and don't check in here!!!
1 out of 5
by A verified traveler

Worst motel I've stayed at in years.

Posted Nov 1, 2015
Location: Constant interruptions throughout the nite from guests and local people. Hard to get a good nights sleep.
I checked in, already worried about the clientele of the place as it was definitely seedy. Got to my room, found the a/c and air not working. Called the front desk, was told "Sorry sir but our website never promised the a/c would be working". It only got worse from there.
3 out of 5
for Everyone
by A verified traveler from France

Dans Tenderloin, motel pas cher bien placé.

Posted Oct 31, 2015
Motel dans Tenderloin, pas cher pour SF avec parking gratuit très pratique, pour visiter à pied. Bien pour le prix, malgré la petite taille du lit et les quelques SDF du quartier.
1 out of 5
by A verified traveler

Posted Oct 30, 2015
Terrible hotel roon conditions. Out street people knoking on the door looking for drugs etc...
1 out of 5
by A verified traveler

Free internet=No internet

Posted Oct 24, 2015
Pros: In the city.
The bed sheets are dirty, along with inside out pillow case.
1 out of 5
by A verified traveler from Wheatland Calif

Civic Center Inn

Posted Oct 4, 2015
Cons: The staff wasn't very friendly. Spoke with a heavy accent. Get the rooms ready on time , not charge $30 for an early check in.
Location: The location was good. We were going to the ball game and fisherman wardf. It was only a 15 min. Drive.
The room wasn't ready when we checked in. If you wanted to check in early you had to pay an extra $30. We were give a room on the third floor, and their elevator was out of service. The only nice thing to say the room was clean and the cleaning girl very helpful.
1 out of 5
by A verified traveler

Bad neighborhood

Posted Oct 4, 2015
Folk som skrek utanför på natten osv. dåligt område