Ratings based on 2,641 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from dg

Good Hotel

Posted Aug 25, 2015
The hotel is in a great location, it's only 2 blocks from union square and very close to the shopping district. The area is the only negative aspect, since it's in the tenderloin district. My advise is when you leave your hotel just make a right and never go left and you will be ok. Other than that the staff is excellent and free coffee in the morning is a plus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 25, 2015
Hotel staff couldn't have been more helpful. Lost my phone and they couried it to my vegas hotel. Thanks again
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Aug 24, 2015
Cons: Staff
Location: Dinner and shop
Fun but the staff needs know their policies a little more
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Good location. Great staff. I was upgraded so my room was very big and comfortable but the rooms are a bit dated and have nothing to do with how the lobby is decorated which is very disappointing. Nice little gym
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Beautiful Design, great staff and lobby bar

Posted Aug 24, 2015
Pros: Staff was spot on, great location and an awesome bar in the lobby.
Cons: I guess just the bathtub that was pealing. Besides that, everything was perfect.
Location: Union square area es great location. Walking distance from the Westfield Centre if you need to do some shopping and many many stores around.
I arrived and the check in was a breeze. They threw in free internet for me and had packages I’d sent before ready for delivery. My first room was 227. I asked for a quiet room and it was. I asked for a good place to have dinner upon my late arrival and the front desk was knowledgeable and directed me to a great place around the corner. The bathroom bathtub however was pealing. I complained to the concierge and they graciously upgraded me to room 819. A much larger suite with walking closet included. This new room was flawless. The design of the hotel is beautiful (Phillipe Starck did an amazing job) and so is the bar at the lobby covered in wood accents, always fun and packed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Loved the staff and Decor! They let us check in early so we could check out a Giants game.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Favorite hotel in SF

Posted Aug 21, 2015
Pros: Rooms are very comfortable
Cons: shower is just ok
Location: Close to Union Sqr
Very nice rooms, lively bar in lobby, good location. This is the original trendy hotel in SF, and some may say it is showing signs of wear and tear, but I love it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
Nice hotel. Large room. Gross bathroom with mold and flooded.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Close to Union Square

Posted Aug 19, 2015
Pros: Location and the rooms were very nice.
Location: Union Square is 2 blocks away and the Pinecreast dinner on the corner was fantastic for Breakfast.
Great location with easy access to all that San Fran has to offer. Rooms were well appointed and the bed was amazingly comfortable--would have liked a second sheet instead of just the down comforter. Would like easier access to a morning cup of coffee.
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas

Gorgeous hotel centrally located

Posted Aug 17, 2015
The Clift hotel did not disappoint when it came to level of service, quality room product and overall experience. It was centrally located and blocks away from all of the major attractions (Union Square, Cable Cars, etc). Weekend evenings were lively with a good vibe. If you're not into the bar/lounge scene, keep that in mind as the lobby seemed like an extension to the bar. Overall great experience though. Highly recommend for couples looking for a nice weekend getaway.