Ratings based on 3,247 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Room is way too small and plumbing is old

Posted Aug 27, 2016
There is no drawer in the room and no space to walk
3 out of 5
by A verified traveler from New York

Posted Aug 25, 2016
hotel and facilities need renovation!!! very dated. room is tiny. standing water in a shower. only good thing about this hotel is location and helpful staff. otherwise-wouldn't recommend.
Comment from Hotel Management
Aug 26, 2016 by Hotel Manager, Hotel Management
Thank you for taking the time to give us feedback. The quality of your stay is important to us and we look forward to the opportunity to demonstrate just what makes Clift so special should you choose to visit us again.
3 out of 5
by A verified traveler

Hotel close to Union Square and new art gallaries

Posted Aug 24, 2016
Pros: Staff very friendly and helpful
Cons: See above in "our experience"
Location: central to union Square and easy walking to downtown activities
Too minimilist for are liking!!! Instead of little cubicles for clothes, put in a dresser.At bedside put in small bedside tables to hold books etc.A plastic cube on which to put one's watch is not adequate in my opinion.Incorporate twenty five dollar a day fee into room rate.There should be no fee for wi-fi!
Comment from Hotel Management
Aug 26, 2016 by Hotel Manager , Hotel Management
Thank you for taking the time to give us feedback. The quality of your stay is important to us and we look forward to the opportunity to demonstrate just what makes Clift so special should you choose to visit us again.
3 out of 5
by A verified traveler from Chicago

Nice location

Posted Aug 24, 2016
Small room, cozy and a loaded small frig with very experience items. The stay was nice. However, Facilities charge at the end of my stay was very disappointing. What facilities did I use except the room. Tried using the computer in the business room. Only.to realuze I had to use my credit card just to log on; and all i wanted was to print my voucher for excursions. After the difficulty of logging on I found the printer is out of order. There was an exercise room that I didn't use for fear of another charge. The front desk staff was helpful and other staff members were friendly. Overall nice stay, but not great for the price. I would not return. Feel it needed more to offer for the price. Will definitely be looking for a hotel that has more to offer than coffee and tea in the morning.
Comment from Hotel Management
Aug 26, 2016 by Hotel Manager, Hotel Management
Thank you for taking the time to give us feedback. The quality of your stay is important to us and we look forward to the opportunity to demonstrate just what makes Clift so special should you choose to visit us again.
5 out of 5
by A verified traveler

Posted Aug 23, 2016
We stayed here for just one night but it was a fantastic experience from start to finish.
Comment from Hotel Management
Aug 26, 2016 by Hotel Manager, Hotel Management
Thank you for your five star review! We are glad to hear about your experience and look forward to welcoming you back.
5 out of 5
by A verified traveler

Very comfortable, clean, convenient location

Posted Aug 23, 2016
Location: Close to Union Square.
We enjoyed our stay in this hotel. Great location, friendly staff, clean and comfortable.
Comment from Hotel Management
Aug 26, 2016 by Hotel Manager , Hotel Management
Thank you for your five star review! We are glad to hear about your experience and look forward to welcoming you back.
4 out of 5
by A verified traveler

Zentral gelegen; sehr geschmackvoll eingerichtet

Posted Aug 22, 2016
Eher europäisches, modernes Design als Standard Amerikanischer Hotel Style. Angenehme Atmosphäre. Sehr schöne Bar.
Comment from Hotel Management
Aug 22, 2016 by Raleigh, Hotel Management
Thank you for taking the time to leave your feedback, I am glad to hear you had a positive experience though sorry we did not have an Italian speaking staff at this time.
4 out of 5
by A verified traveler from from Canada

Cool hotel in an excellent location

Posted Aug 20, 2016
The overall feel of the hotel is cool and the staff are very friendly and accommodating. We found some issues in our bathroom that couldn't be fixed right away but we received compensation for it! The location is perfect as everything is within walking distance and you need good breakfast places as the breakfast buffet was very overpriced and the hotel parking was too expensive!
Comment from Hotel Management
Aug 21, 2016 by Raleigh, Hotel Management
Hi George, Thank you for taking the time to leave us your positive feedback. Though there were some issues post check-in I am glad to hear our team was on the case!
5 out of 5
by A verified traveler from Nicosia

Nice upscale hotel!

Posted Aug 20, 2016
Good location close to union square. Very helpful staff.
Comment from Hotel Management
Aug 21, 2016 by Raleigh, Hotel Management
Hi Giorgos, Thank you for taking the time to leave us your positive feedback, we are glad to hear you enjoyed your stay & our team here at Clift!
4 out of 5
by A verified traveler

Everything was excellent. Awesome friendly staff.

Posted Aug 19, 2016
Everything was amazing about the hotel... big, clean, fun room. Friendly staff, a few with awesome sense of humour. Really nice hotel. If there was one criticism to be found is that the bathroom remodel budget could have been larger, but the throw back feature added some charm.
Comment from Hotel Management
Aug 21, 2016 by Raeigh, Hotel Management
We are glad to hear you enjoyed your stay! Thank you for taking the time to leave us your positive feedback regarding our team here at Clift.