27 May 2020
Liked: Cleanliness, staff & service, room comfort
When we booked our room, we were told nothing about the fact that they had been shut down due to the pandemic and that there were no services available, such as TV. We were completely aware that all of the city was shut down and brought our own meals. Sitting in the small room without any amenities and not being told this or offered a discount was very disappointing. We stay here often and do not believe this to be good customer service.
Stayed 1 night in May 2020