Ratings based on 2,474 Verified Reviews

3.6 out of 5
72% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great basic hotel.

Posted Jan 13, 2017
Pros: Staff and the location was good too.
The staff were very friendly and accommodating (5 star service) and the room was very average - king size bed, carpet and large windows. Would recommend for a night or two but not for a long term stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2017 on Hotels
4 out of 5
by Molly

Posted Jan 9, 2017 on Hotels
Pretty nice stay. We loved the convenience of being centrally located to the attractions we went to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017 on Orbitz
BETTER MAINTENANCE OF ELEVATOR, BETTER BETTER ACCESS TO THE PARKING LOT, BETTER INFORMATION POSTED ON THE PARKING LOT ON WHERE THE LOBBY IS.
3 out of 5
by Melissa

Convenient and clean hotel

Posted Jan 9, 2017 on Hotels
Great location For walking to restaurants and sightseeing areas. It was a little loud due to being right next to the pool, and the people above us you could hear them walking around all the time… That just could be because of the old building. Other than that, comfortable place plea for walking to restaurants and sightseeing areas. It was a little loud due to being right next to the pool, and the people above us you could hear them walking around all the time… That just could be because of the old building. Other than that, comfortable place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 9, 2017
Walking distance to Lombard Street , great breakfast
4 out of 5
by Douglas

Convenient location.

Posted Jan 9, 2017 on Hotels
Location was great. Very close to shopping and restaurants. Our room was facing Van Ness Ave and was loud with traffic. Also the room was a little dated and the heater did not work. I got a portable heater, but made the room extremely hot. Had to use it along with the AC to keep the temperature stable. Breakfast was ok. Continental style, but lots of choices. Overall was worth the cost.
3 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
The room and bed where ok. But it was supper noisy. The room was by a busy road and a bus line. We tried to turn on the a/c to drown out the noise but it was loud and raddled a lot too.
2 out of 5
by Ted

Posted Jan 8, 2017 on Hotels
Kind of a roadside motel wth outside entrances and tiny rooms, not allowed to take breakfast back to your room, completely ridiculous
1 out of 5
by A verified traveler

Don't stay here

Posted Jan 7, 2017 on Hotels
The place is pretty bad shape. The rooms and dark and feel like they haven't been cleaned. It needs more than an upgrade to make it feel less sketchy. Don't recommend staying here