Ratings based on 2,820 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Wilma

This traveler left a rating score only Posted Dec 1, 2017 on Hotels
4 out of 5
by Brooke

This traveler left a rating score only Posted Nov 27, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth UK

Good base to explore the city.

Posted Nov 26, 2017
Breakfast was included in the room price which was a bonus. Clean comfortable room with coffee machine. Hotel is close to coffee shops and diners on Polk Street and to public transport. Easy to travel to Fisherman's wharf, Golden Gate Bridge and Union Square.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Comfortable and great location

Posted Nov 26, 2017
The beds were super comfortable i slept like a baby, the location was great, and breakfast had waffles (favorite). I only gave an over all 4 star because i believe the breakfast can have a little more and because the beds are a full size.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
the hotel is centrally located and greatly priced. the rooms were newly decorated but had old carpet so it smelled like an old place. besides that everything was very clean and they offer free continental breakfast. for the price, I'd stay there again.
5 out of 5
by Rosa

Satisfied

Posted Nov 20, 2017 on Hotels
Room was very lean. Fast check in. Very pleasant
3 out of 5
by A verified traveler

Not the best hotel...

Posted Nov 19, 2017 on Hotels
The hotel was not that good. I guess it's old so, the condition was not the best. The room was dusty, especially the vent of the fan heater. It was cold at night but, didn't want to put it on. The noise coming from the room above and people walking outside, rolling their suitcases was a annoying. I guess, this is what you get for the price you pay compared to a hotel in downtown SF but, it wasn't that cheap. I would pay the extra $150+ per night to stay at a better hotel next time. After 2 weeks I still did not get the balance of my deposit which, the front desk said it would be refunded through my credit card in 7 days. Chasing but no response yet. Location was good, close to Union Street and Chestnut Street and the front desk staff were nice to let us check-in at 1:00PM (rather than waiting till 4:00). Those were about the only good things.
3 out of 5
Recommended
for Couples
by A verified traveler

Great location

Posted Nov 14, 2017 on Orbitz
Pros: Location
Location: Close to local attraction
Good location Will not give more no review tttttttttttttttt. BBB b