Ratings based on 789 Verified Reviews

3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 19, 2017
Great stay, friendly staff - good parking would stay here again. Newly decorated and new bedding. Big improvement from what Expedia pictures show. I'd go onto the hotel website to see the new design.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Bang for your Buck

Posted May 6, 2017
The hotel was a pleasant place to stay for the price. It is located close to City Hall and is only a decent walk from Union Square. There is also an excellent burger place on the hotel grounds and is must eat when staying at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location with free parking and free breakfast

Posted May 2, 2017
Pros: location, shower and the bed.
Location: a lot of nice restaurant nearby.
small room but complete and the power of the shower is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Nice hotel. Big room. Nice restroom. Free parking.

Posted Apr 27, 2017
It was a nice hotel. The room was big. And had a jacuzzi tub. Free parking. San fransico parking is a bit expensive. Close to a lot of good restaurants. Transportation walking distance and a lot of thing to see close by.
5 out of 5
Recommended
for Everyone
by A verified traveler from Capitola CA

Nice Room Centrally Located

Posted Apr 25, 2017
My girlfriend was flying out from Chicago and it was her birthday. I wanted a hotel which was reasonably priced but not so low that it would be a flea bag. The room lived up to my expectations. It had free parking, was clean and it was nicely decorated. The restaurants, which were close by, were excellent. There was a coffee shop around the corner and a little convenient store up the street. I would most definitely stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

good place with onsite parking, excellent location

Posted Apr 5, 2017
Pros: Central location and free parking
Cons: Breakfast--see above note.
Location: Opera, symphony, museums and proximity to Market Street.
Clean place with very good bed. Check-in was efficient. Breakfast could be better--please provide sugar free cereal (besides instant oatmeal), plain yogurt, whole wheat toast, as well as boiled eggs-- those who are health conscious or diabetic and must be on sugar restricted diet are not well served.
3 out of 5
by A verified traveler from Toronto

Posted Apr 4, 2017
Pro: Free parking and breakfast Con: Not the safest neighbourhood, large homeless population in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

nice hotel close to downtown

Posted Mar 16, 2017
Pros: location
Cons: Hot breakfast.
Location: Restaurants, public transportation.
The hotel was full, didn't like the first floor room, Second day the staff Ms. Gloriamarie Gallagher was able to provide a room in 2nd floor, She is very nice. The parking is free but limited. Finding a street parking is difficult. Restaurants are within walking distance. Very close to all attractions. will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the price

Posted Mar 14, 2017
Pros: Loved the price and free parking
Great hotel! Free parking, in a great neighborhood, lots of eateries within walking distance. Breakfast is ok. Rooms are newly updated and were very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxford UK

Good central location in a decent part of the city

Posted Mar 6, 2017
Pros: Location, condition and cost.
Cons: A bigger breakfast room
Location: Good central location with good local restaurants. Near the main tram line and on the bus route.
This hotel had recently refurbished the rooms. The new King sized beds were excellent and all the fittings and equipment worked well. The area was quiet although the rooms were not completely sound proofed. There were no disturbances at night. The location is convenient for good restaurants and is not far from the main Market Street. The free continental breakfast was adequate but the breakfast room itself was too small to accommodate all guests.