Ratings based on 1,480 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Area of hotel was convenient, staff from banquet , to room service and front desk was very pleasant during my entire stay. I also stayed at the Doubletree in Seattle I enjoyed it there too. I would not stay at any other hotel other than Doubletree. Thank you so much my family and I enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice and quite ...

Posted Aug 24, 2015
Cons: don't face building across from each other so rooms don't have to face each other ... so everyone can have a beautiful view.
it was comfortable, clean, friendly staff, and over all nice but to me its more of a 3 star not 4 star hotel ...
5 out of 5
Recommended
for Families
by A verified traveler from Boston

Great location for going north or south on 101

Posted Aug 23, 2015
Pros: The location was great. If you were going north or south on 101 or connecting to 280, the ramps are right there.
Cons: The pizza at the restaurant. It is an Artisan Pizza. Extra small for $ 14.00.
Location: You are 14 miles from down town SF. San Jose is 35 mins.
Great staff. Helpful and friendly. There was not a day were the front desk or Dennis the door man did not greet us with a smile ,hello and how are you. Even when they had a large number of people checking in, I was having a problem with my room key, the person at the front desk saw me and called me over to ask if they could help me. What would have been an hour at another hotel...took 2 mins.
4 out of 5
Recommended
for Everyone
by A verified traveler from D

Six hour stay what can I say?

Posted Aug 22, 2015
Checked in, no smiles. Took ca r back to airport early, car park a nightmare in the dark. Exit is via car park entrance. On way back courtesy bus driver was adamant he wasn't going to the double tree Hilton. Signs all over the bus. He tried to drive off while someone was loading suitcases and we sneaked on. In the end two pilots got off at next terminal and the remaining 8 passengers got off at the Hilton?? Surreal stuff?
4 out of 5
Recommended
for Everyone
by A verified traveler from marignier

Hôtel sympa

Posted Aug 19, 2015
Hôtel sympa mais un peu isolé.Tres bon buffet pur le petit déjeuner
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Incredibly Helpful and Friendly Staff

Posted Aug 17, 2015
Pros: The comfort, the staff, layout, etc.
Cons: While the bellhops were helpful, I tend to want to ask for that assistance instead of them presuming that I need it. But that was a minor concern.
Location: We were there to stay the night in anticipation of flying out the next morning. Since it was close to downtown SF, it was convenient for a visit.
Our stay was a totally positive experience. The staff could not have been more helpful. They were friendly, helpful, and professional in their appearance and demeanor. They were "top-notch" in all regards and a credit to your hotel.
3 out of 5
by A verified traveler

Dyrt hotell

Posted Aug 11, 2015
For det man betaler for dette hotellet så forventer man gratis frokost og parkering. Frokost koster 20 dollar per person og dag. Parkering koster 22 dollar per dag. Det finnes ikke kjøleskap på rommet . Vi var 5 personer som hadde bestilt 2 dobbel rom. Vi fikk et dobbeltrom med extra seng for 5 voksne. Sa ifra om det til hotellet dei sa at expedia hadde gjort feil, hotellet kunne ikke gjør noe. Vi måtte betale for et rom til for 4 netter! Så ikke bruk dette hotellet ...!
3 out of 5
by A verified traveler

TV was very outdated. They charge for parking

Posted Aug 10, 2015
they nickle and dime you for everything. The Tv barely worked. On the other hand it was very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greene, IA

Great Staff

Posted Aug 10, 2015
Pros: The staff. Our Bellhop Edward and waiter Jesus were both very friendly and a pleasure to converse with.
We arrived at the hotel late in the afternoon on Saturday Aug 8 after our car had been broken into down by Ghiradelli Square and my daughter's laptop and camera had been stolen. Our bellhop Edward could see that my daughter was upset. He asked if she was ok. After telling him about the issue he made a trip back to our room with a voucher for some food and/or beverage. Edward went out of his way to make sure we had a great stay. His kind gesture helped my daughter to see that there are thoughtful caring people. We will always remember his thoughtfulness.
3 out of 5
by A verified traveler

공항근처 하루 묵기 적당한 호텔

Posted Aug 7, 2015
주차비용 있음. 조식 제공 안함. 전자렌지 없음. 냉동실 없음(작은 냉장고 제공) 근처 산책로는 좋음.