Posted Apr 11, 2017
Embassy suites has fallen apart. My family has stayed at embassy suites locations all over the US. We are a large family and my son has special needs, Embassy Suites has always been our go-to place with the kids.
Our most recent trip is a deal breaker.... after I made several trips to get my kids breakfast I finally got my own and of course I forgot a spoon. I start to walk away when 2 ladies clearing tables pushed their cart to the table next to mine. The cart full of dirty dishes, garbage, and dish water was touching the chair I just moved from. My husband asked them to move their cart away from the table (as we are EATING) they did not comply. The women looked at him and continued what they were doing. One woman used that moment to ring out her table cleaning rag in dirty dish water AND FLUNG DISHWATER IN MY FOOD and on my table. My husband moved their cart for them, loudly told them to leave our table, and went to speak with the manager. Once he was gone, the ladies came back to stand in front of my table and say terrible things about us in another language... a language i am fluent in.
I had another run in with the same ladies an hour later. They had a new cart blocking the only ramp to get to the elevator as I was pushing my son in his wheelchair. I had to ask them to move, even though they were STARING at him the 100 feet before I got to the ramp. The lovely lady facing the camera was eating nuts from a bowl with her gloved hand and put it back on the counter.