Ratings based on 2,581 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice hotel, close to Union Square and cable car.

Posted Aug 28, 2015
Pros: Great location! Wine tasting at 5 o'clock every day. The staff here go out of their way to make sure that your stay is a good one.
Cons: Maybe get the air conditioner a little bit less noisy.
Location: Everything is right by the Hotel
Hotel is located 2 blocks from Chinatown and 3 blocks from Union Square. Half a block from cable car stop. A nice location to almost everything! Hotel has a wine tasting everyday from 5 to 6 and the wine is very good. The staff at this hotel is excellent and will go over board to make sure that your stay is a nice one. Highly recommend that you stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cute and petite hotel

Posted Aug 24, 2015
It is a small hotel with a nice lobby as you enter. check in was fast and easy. The rooms were a bit small but overall it is a good hotel to stay at during your trip to san Francisco.
3 out of 5
by A verified traveler from Boston

great location but very small room

Posted Aug 24, 2015
if you want "location" you will need to sacrifice a bit of comfort here as the rooms are very small - the staff was friendly and knowledgeable
2 out of 5
by A verified traveler

Posted Aug 23, 2015
Hotel location is quiet handy but the rooms needed good upgrade. Also our room was towards street frontage and it was difficult to sleep at night with all street noise and lights.
4 out of 5
Recommended
for Families
by A verified traveler

좋은 위치에서 괜찮은 선택의 호텔

Posted Aug 18, 2015
Cons: 주차 비용
Location: Sears Fine Food에서 브런치 Hops & Hominy에서 저녁
호텔 직원의 안내는 친절하였다. 주차하는 것은 불편하였지만, San Franciso의 모든 곳은 주차하기가 힘들다. 주차장은 비교적 가까운 곳에 위치해 있다. 무료 와이파이가 제공된다. Union Square가 굉장히 가까이 있으며 Cable Car나 Bus를 이용하기에도 굉장히 가깝다. 주변에 좋은 식당들이 많이 있어 식사 걱정은 하지 않아도 된다. 호텔 안에 헬스장이 있지만, 기대하지 않는 것이 좋다.
2 out of 5
by A verified traveler

Posted Aug 17, 2015
Pros: Very little
Room was small and not very clean; bed was rock hard and uncomfortable; "self-parking" is a block away and $50 per night, not $30 as stated on the website.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to china town.

Posted Aug 17, 2015
Pros: The location.
Cons: Wifi service in the room was very bad. Needs to improve.
Location: Excellent location.
Nice small hotel prime location. Close to evry place and great public transportation. 3 block a way from all the shops.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 17, 2015
Great location. If you take The BART from SFO airport to Powell Station is just $8... But i recommend taking a taxi from The Station to The hotel, because The hill up to The hotel gets tough!! Helpful and welcoming staff.
2 out of 5
by A verified traveler

Zentralgelegenes Hotel 3 1/2 Sterne nach empfinden

Posted Aug 8, 2015
2 Übernachtungen, wurden 2mal um 6:00h durch Ohren betäubende Geräusche geweckt. Dies durch die Mitarbeiter des Hotels welche sich um den Müll kümmerten und 1mal Arbeiten am Fahrstuhl. Dem Rezeptionist war dies offensichtlich egal, dem Hotelmanager auch. (Am Fahrstuhl wurde mit Bohrmaschine etc gearbeitet und man konnte die Arbeiter bereits im ZImmer miteinander reden hören..) Niemand schien verantwortlich.. Fernseher ging nicht, mussten 40min. auf einen "Techniker" warten.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Best part of the stay is the staff.

Posted Aug 2, 2015
Pros: The staff is friendly and helpful. The concierge was the best we have encountered in our travels.
Cons: The room is a little small but quite comfortable.
Location: Cable car is half a block away and transit is within walking distance.
The location is great - right in the heart of things to do downtown.