This was probably the worst experience I've ever had in a hotel. The first night I was there, as soon as I checked in my room, I saw a dead cockroach on the ground. I called the reception and the person took the dead cockroach and agreed that it's unacceptable and that he'll talk to the manager. I had booked the room for three nights, but I stayed for only one night given the conditions of this place. The morning after the first night, I talked to the reception and asked for a refund, but they refused to that because it was not aligned with their cancellation policy. They were not willing to make an exception because of the cockroach incident. Apart from the cockroach, they were terrible on other dimensions. The room was not clean and it was next to the reception, so I could hear people coming throughout the night, and even the receptionist eating potato chips. No wonder I didn't get any sleep in this terrible place.