MODERN ROOM, OK EXPERIENCE
Posted Dec 17, 2016
I was traveling for work, so can only speak to the room. Appreciated the clean, modern design, multiple electrical outlets in the furniture tops, plenty of space on dresser and desk, and the internet speed is much faster than most hotels. I got used to the sound of highway 101 just outside the window. Also like having refer in room.
VOC for the hotel would be to pay attention to some details. For instance, there was a lot of hair in the bathroom sink (looked like it wasn't cleaned), no room service menu, the desk chair was broken (they replaced, but I still could not get it to raise up so it was not good for working at the desk), getting the bathroom light to go on was a struggle, salad was delivered without dressing, and housecleaning didn't do some things like leave clean cups or replenish the tea. Seems like everybody needs a checklist!
I felt safe there and parking was easy, although I'm told the hotel was not busy.
Comment from Hotel Management
Dec 21, 2016 by GM, Hotel Management
Thank you for being our guest and for taking time to review your stay. I'm glad to hear you enjoyed most aspects of our property. We appreciate you pointing out not only what you liked, but also the areas where extra effort on our part is needed. Everything we do is aimed at providing you with an excellent hotel experience. Thanks again, we hope you will choose us the next time you visit San Francisco.
Yours in Hospitality,