Ratings based on 1,032 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Francisco
Rest and RelaxationPosted Nov 26, 2015
I had a great time clean and nice room I'd give it 3.5 stars
for Everyoneby A verified traveler from slc
Limited food optionsPosted Nov 19, 2015
The hotel was fine but I would have liked a better in-house menu and grew tired of the limited food options within walking distance: across the street was the restaurant/bar in the Holliday Inn (which was pretty good but not outstanding) and a Crappy Chinese buffet. Other than that there's just an IHOP and a McDonalds within a few blocks and that was it... For a week stay it got old so next time I will look for somewhere with more food options close by or just stay at the Holiday Inn.
for Everyoneby A verified traveler
nice hote close to convention centerPosted Nov 8, 2015
Pros: Good parking, convenient to airport and convention center
Cons: Fix the drapes and screen to darken the room at night. Provide shampoo with the toiletries.
Location: There are several restaurants within driving distance. It's not a sightseeing area. Traffic is busy on both the freeway and Airport Blvd..
Hotel was selected for closeness to convention center and on-site restaurant. It butts up against the freeway and for some the 24 hour car noise would be a problem. Also, the blind didn't close completely and the darkening blinds could not be closed at all. The staff were wonderful, the room was clean and comfortable. The very small restaurant and bar did offer a delicious pasta dish and great "lemon drop". Parking was very convenient and it was easy to walk across the street for a conference I attended. Next time, I would do a price comparison with other local hotels in the area. I had expected a newer, more elegant hotel when I booked this one.
for Everyoneby A verified traveler from Yuba, CA
Posted Nov 4, 2015
Having to walk up the steps with luggages at the main entrance was very inconvenient .
for Everyoneby A verified traveler from NH
Nice hotel near the airportPosted Nov 2, 2015
Came to California on a surprise trip for my girlfriend and we got engaged out here. The staff at the hotel upgraded our room and went above and beyond making us happy!
by A verified traveler
Posted Oct 20, 2015
We were charged $12.00 for parking for one night. The worst part is we have been charged $100.00 for incidentals that did not exist. The billing department said they pre-charge and will refund in 5 days. This has never happened before and we will never stay at the Sheraton again. The $12.00 has not been charged yet, just $100.00 for nothing. We hope that it is only $100.00 but will be checking daily.
for Everyoneby A verified traveler from A
Buena ubicación cerca del freewayPosted Oct 6, 2015
Limpio, el personal muy amable,servicio rápido, buena ubicación.
by A verified traveler from Chicago Il
Unfriendly staffPosted Oct 3, 2015
I booked 2 queen bed non-smoking room for $190 but it was smoking room!!! when i was check in front desk guy said we have free breakfast from 6-10 am but he lied. They charged me for that and for parking too!!! You can spend $100 for motel room then this 1star hotel!!!
for Everyoneby A verified traveler from California
Stayed for Waves to Wine Cycling EventPosted Sep 27, 2015
Pros: Great Lobby Restaurant and bar. GOOD COFFEE:)
Very kind and accommodating staff. Very clean and pleasant atmosphere overall.
by A verified traveler from South Florida
Hot and noisyPosted Sep 21, 2015
Pros: Proximity to SFO
Cons: Hotel is looking and feels tired. Needs deep clean and sprucing up.
Location: Expressway nearby.
AC in king room did not work and the solution offered as "open the window". Hotel is on the 101 near SFO -- not an option. After long, but polite, discussions with hotel staff. They did locate a queen room with working AC. Noise was constant hum in background. Staff tried to please, but lacked authority to make decision. We won't be back. Sheraton needs to visit and provide coaching to ownership.