Terrace/patio

Reviews of Four Seasons Hotel San Francisco

5 out of 5
Four Seasons Hotel San Francisco
757 Market St, San Francisco, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 671 out of 887 reviews" "
Rating 8 - Good. 139 out of 887 reviews" "
Rating 6 - Okay. 47 out of 887 reviews" "
Rating 4 - Poor. 17 out of 887 reviews" "
Rating 2 - Terrible. 13 out of 887 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Bettina, Mount Joy

Stayed 3 nights in Mar 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location downtown. Buses and BART stations nearby. Guest access to Equinox gym was a nice surprise. Very friendly staff!
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 3 nights in Mar 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes

10/10 Excellent

Huining

Liked: Amenities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience; just the right level of service without being overbearing. Will definitely stay again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Stuart

Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Experience
Four Seasons is just a great experience all around - 5 star hotel quality, modern rooms and luxuries, great service, etc. The SF Four Seasons is well-located on Market St. where you can access everything. It also has a premium Equinox Gym (also has a lap pool and basketball court) in the building which is free of charge to use. A very upscale place to stay in San Francisco
Stayed 3 nights in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2023

10/10 Excellent

Marcos

Traveled with group
Stayed 1 night in Oct 2023

10/10 Excellent

joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

jemma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent service
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Everyone was most helpful.
Stayed 4 nights in Nov 2023
Response from IMP on Nov 30, 2023
Laura, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from IMP on Nov 30, 2023
Dear Olga, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2023
Response from IMP on Nov 30, 2023
Dear Juan, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Erskine

Liked: Cleanliness, staff & service, property conditions & facilities
The Four Seasons lived up to its high dollar reputation. Very clean, comfortable and accommodating. The staff displayed a kindness and helpfulness that is becoming rare in the world. The hotel decor was true eye candy and the restaurant provided amazing dining. Thank you for the service.
Stayed 2 nights in Oct 2023
Response from IMP on Nov 30, 2023
Erskine, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Paul, Brownfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect in every way
Stayed 2 nights in Oct 2023
Response from IMP on Oct 19, 2023
Paul, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Gabriel

Stayed 1 night in Oct 2023
Response from IMP on Nov 30, 2023
Dear Gabriel, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2023
Response from IMP on Oct 19, 2023
Barbara, thank you so much for staying, and for your great review! We are very proud of our team. Hope to see you back sometime soon!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from IMP on Oct 11, 2023
Dear Fred, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Mary, Carmel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL SO MUCH!! The employees are AMAZING and go above and beyond to make each stay special!! That is why we keep coming back!! Plus the hotel is LOVELY and the food is WONDERFUL!! HIGHLY RECOMMENDED!!
Stayed 1 night in Sep 2023
Response from IMP on Oct 4, 2023
Dear Mary, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from IMP on Oct 4, 2023
Dear Jessica, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Sep 2023
Response from IMP on Oct 4, 2023
Dear Johannes, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and service were superb.
Response from IMP on Oct 4, 2023
Dear Melissa, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from IMP on Oct 4, 2023
Dear Gary, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Jay, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Birthday treat!
Birthday trip…was well worth it to extend stay…staff very helpful since I have mobility issues.
Stayed 1 night in Sep 2023
Response from IMP on Oct 4, 2023
Dear James, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Daseseong

Stayed 2 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Daseseong, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from IMP on Oct 4, 2023
Dear Jon, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Tom, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Comfortable beds, great service and good food in the restaurant. Would recommend and stay again!
Stayed 1 night in Aug 2023
Response from IMP on Oct 4, 2023
Dear Marina, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

PHIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. My gf wants me to be a little thirsty, but enjoyed being treated like a queen. Will be back for her bday.
Stayed 2 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Phil, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 4 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Alexander, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have stayed in yet in San Francisco . It will be our Go-To from now on
Stayed 4 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Robert, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

8/10 Good

VANHKHUYEN, PORTLAND

Stayed 3 nights in Aug 2023

10/10 Excellent

KIMANI ATO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Kimanit ato, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Spent $2200 for two nights stay. Room needed upgrading. Tired
Stayed 2 nights in Aug 2023

6/10 Okay

luc

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Asked and had confirmed on 3 occasion to have a can pick us up at 5:30 am. The more of no can no request for cab. Not very pleased.
Stayed 4 nights in Aug 2023

10/10 Excellent

deanna

Stayed 2 nights in Aug 2023
Response from IMP on Oct 4, 2023
Dear Deanna, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Sundev

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff made the stay even more enjoyable and ensured our stay with 2 young kids was easy!
Stayed 1 night in Aug 2023
Response from IMP on Oct 4, 2023
Dear Sundev, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Hyunjoo, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good for family trip
Stayed 2 nights in May 2023
Response from IMP on Nov 30, 2023
Dear Hyunjoo, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

10/10 Excellent

Steffani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from IMP on Nov 30, 2023
Dear Steffani, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.

6/10 Okay

Jenny

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Yasmeen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply perfect in terms of location, hygiene, and friendly staff
Stayed 2 nights in Jul 2023
Response from IMP on Nov 30, 2023
Dear Yasmeen, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.