Ratings based on 1,051 Verified Reviews

3.0 out of 5
61% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Chico CA

needs up grades, Tv, radio alarm do not work well

Posted Feb 18, 2017
Overall a restful stay everything close by freeway, shops, restaurantsand downtown
Comment from Hotel Management
Feb 19, 2017 by Manager, Hotel Management
Thank you for the review. We will be doing a major renovation soon and everything will be upgraded. Hope to see you again. Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great sleep-over

Posted Feb 14, 2017
Going to and from the hospital to visit made this hotel a great away place at a good price.
Comment from Hotel Management
Feb 16, 2017 by Manager, Hotel Management
Thank you for the review and the comments. Hope to see you soon again. Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Disappointed in hotel condition.

Posted Feb 13, 2017
On morning of departure hotel cleaning lady was trying to enter room around 8 in the morning and we had a do not disturb sign on the door.
Comment from Hotel Management
Feb 16, 2017 by Manager, Hotel Management
Thank you for the review. We appreciate your comment. Staff will be consulted on your concern. Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from fresno

Decent moderately priced hotel.

Posted Feb 11, 2017
Pros: Freeway access - but couldn't hear the traffic from the room we were provided. Coffee shop next door.
Cons: Breakfast, maybe?
Location: 15 minutes to Stanford Med Center.
Compared to other hotels in the area, this was a moderately priced hotel of older vintage that has been well maintained. Front office staff was friendly and energetic. We asked for a "quiet" room and that is what we got. No complaints other than the armoir in the room needed a sanitizing cleaning (odor). Bathroom was clean - no obvious odors in the room. We plan on staying here again. You can't get a better recommendation than that!!
Comment from Hotel Management
Feb 13, 2017 by Manager., Hotel Management
We appreciate your comments and the review. hope to see you soon. Manager.
2 out of 5
by A verified traveler from redwood city

First experience

Posted Feb 10, 2017
Staff was really charm and helpful, the facilities were clean but too outdated, no fridge in the room, worst of all, the freeway noise was drilling my hearing the whole night, If you want to rest, this isn't the place, Also, expedia offered a price and at the time of purchase the price went up $28, Overall, a sour experience.
Comment from Hotel Management
Feb 11, 2017 by Manager, Hotel Management
Thank you for the review. We will be starting a major renovation very soon. We hope you visit us again to see the changes we make. Manager.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Quiet, hotel staff very nice.

Posted Feb 10, 2017
Pros: The rates is how I selected the hotel. Once there, everything was very pleasant.
Parking is available, but if you arrive later, you'll be in the lot not immediately adjacent to your room. (Will depend upon where you room is, of course). Room was quiet. Did not hear adjacent guests. Only once heard someone upstairs. Rates are very low for the area. Freeway access is close.
Comment from Hotel Management
Feb 11, 2017 by Manager, Hotel Management
We appreciate your review and the comments. Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

it felt like home

Posted Feb 7, 2017
Pros: clean and roomy
Cons: n/a
Location: close to downtown
it was nice to come back to the room after long day at work to a clean and quite room and unwind
Comment from Hotel Management
Feb 9, 2017 by Manager, Hotel Management
Thank you! We appreciate your nice comments and the review. Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, Mo.

Clean room and reasonably quiet.

Posted Feb 3, 2017
Pros: Price and being next to IHOP.
Cons: Microwaves in all rooms and elevator added.
Location: Next to major highway with straight shot to airport (15 min.). Plenty of services within 3 miles.
They close out your room key 15 min. before 11:00 checkout time even if your still loading up! Therefore you can' t get back into the room to load more items. Wifi did work well (we streamed Netflix). Discount (10%) at next door IHOP was not mentioned when we arrived. Found out about that later in the week. Microwaves not in all rooms. No elevator for second floor. Reasonably quiet even though next to highway. Did not try pool (too cool outside).
Comment from Hotel Management
Feb 6, 2017 by Manager, Hotel Management
Thank you for the review. We high;y appreciate your comments. Manager
3 out of 5
by A verified traveler from Florida

Dated

Posted Jan 31, 2017
Everything (except a couple of wall outlets) was working, but it is a tired and dated property. Hard pillows, old (but clean) sheets.
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Thank you for the review. Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Affordable clean place to crash on your way to S.F

Posted Jan 25, 2017
Booked this hotel because I've had a good experience in San Diego and it proved true at this location also!
Comment from Hotel Management
Jan 25, 2017 by Manager, Hotel Management
We appreciate your review. Hope to see you soon. Manager