Ratings based on 2,499 Verified Reviews

3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from australua

Central to shops & transport.

Posted Nov 26, 2016
Beds were a bit lumpy, no mini bar, breakfast was ok- muffins, Danish, no toaster. Heating very noisie woke us up. Otherwise value for money.
3 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Basic. Great location.
4 out of 5
by A verified traveler

Good inexpensive hotel in downtown San Francisco

Posted Nov 21, 2016 on Hotels
Good choice if you want an inexpensive hotel in downtown San Francisco. Older building, slightly musty smell, but room was big enough to be comfortable not cramped, was quiet and clean with dresser, writing table and safe. WiFi and good quality pastries and coffee for breakfast included. Near to Sutter-Stockton garage (best economical parking in downtown SF) and Union Square.
4 out of 5
by A verified traveler

Decent value for money!

Posted Nov 19, 2016 on Hotels
Decent for the price of it... could use a little upgrade. Bedding could be improved...convenient location and good diners in the proximity!
3 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
Nice enough, but not as charming as the pictures seemed. No luxuries. Staff friendly and helpful. Breakfast a bit thin.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is clean in a very good location.

Posted Nov 15, 2016 on Orbitz
hotel staff was pleasant, hotel was clean. The review needs to stop asking me for more information.
3 out of 5
by A verified traveler

Okay hotel

Posted Nov 15, 2016 on Hotels
This was a reasonably priced hotel, but it is in dire need of a make-over. The hotel is extremely tired. My room smelt old but was very clean. The mattress was comfortable but the pillows were not very good at all. Breakfast is not for anyone who is health conscious and doesn't want to eat pastries or cake or muffins - so I didn't benefit from the provision of breakfast in the lobby. Great location just off Union Square.
5 out of 5
by A verified traveler

Staff was nice, location is great!

Posted Nov 15, 2016 on Hotels
It's an old building, so keep in mind the walls are thin and you can hear pretty much everything. On the plus side, the ceiling fan is great and the windows, once closed, block all the noise from the street/outside. You'll get no phone service if you don't have AT&T, and wifi is not great, but doable. Breakfast is really just pastries and coffee, that's it (no juice, eggs, cereal...).
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location.

Posted Nov 11, 2016
Easy in, easy out. Room was bigger than I thought (they need to take better photos!). Bathroom was very clean and modern. No air conditioning, but it's really not needed in SF. Great location right near Union Square.