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HI San Francisco Downtown Hostel

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Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi

Overview of HI San Francisco Downtown Hostel

HI San Francisco Downtown Hostel

2 out of 5

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
312 Mason Street, San Francisco, CA, 94102

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art12 min walk
  • Popular LocationMoscone Convention Center13 min walk
  • Popular Location555 California Street14 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighborhood, HI San Francisco Downtown Hostel is near a metro station. The area's natural beauty can be seen at Presidio of San Francisco and Golden Gate Park, while Exploratorium and Pier 39 are popular area attractions. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace.

What's nearby

  • Grace Cathedral - 9 min walk
  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 13 min walk
  • Asian Art Museum of San Francisco - 13 min walk
  • 555 California Street - 14 min walk

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • First Crush — 2 min walk
  • Kuleto's — 2 min walk
  • Zingari — 2 min walk
  • Puccini & Pinetti — 3 min walk
  • Cafe Bellini — 3 min walk

About this property

HI San Francisco Downtown Hostel

Eco-friendly San Francisco hostel in Downtown San Francisco, walk to SHN Curran Theatre
Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 99 rooms offer free WiFi, portable fans, and desks.
HI San Francisco Downtown Hostel offers 99 accommodations with portable fans and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Portuguese
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Towels

More

  • Desk
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 21 out of 37 reviews
5 - Excellent 57%
Rating 4 - Good. 13 out of 37 reviews
4 - Good 35%
Rating 3 - Okay. 1 out of 37 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 37 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 37 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jun 2021

5/5 Excellent

Stayed 3 nights in Nov 2020

4/5 Good

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the elevator. It has an old system. Hostel is a good choice
Stayed 4 nights in Oct 2020

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival I was given a room key and told what floor my room was, however I wasn’t shown where, no one told me where the showers were, where the toilets were or even if I had a locker for my things. The showers (I tried 2) were both cold water! The property was very old and not very clean. The only up side to this property was that it was very close to union square. Definitely would not stay there again.
Stayed 4 nights in Mar 2020