Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Location, Location, Location

Posted Aug 30, 2015
Pros: Rooms cleaned everyday. Very friendly and extremely helpful staff. Free wifi access!!
Cons: Nothing. Simply excellent.
Location: Lots of things to do locally if don't want to go to SF. Mall, supermarkets, cinema and restaurants. Choice of Cuban, Chinese to name a few.
Great location, close to the airport. Only 40 mins from downtown SF by car. Can get the BART into SF as well. Check out nearby Hillside Mall and the Cheesecake Factory. Great facilities, friendly staff. Apartment cleaned daily. Barbecue facilities available. Healthy breakfast included in deal. I cannot fault the complex, which had a swimming pool and basketball court and would stay there again. Lots of things to do locally if don't want to go to SF. Mall, supermarkets, cinema and restaurants. Choice of Cuban, Chinese to name a few. Ideal location for access to Golden Gate Bridge and Oakland. I have no hesitation in recommending Hyatt House. Enjoy.
4 out of 5
Recommended
for Families
by A verified traveler from Auriol

Hotel très pratique pour vadrouiller en voiture

Posted Aug 24, 2015
Pros: Emplacement, Rapport qualité/prix, cuisine aménagée, petit déjeuner
Cons: Plus de tables pour le petit déjeuner les jours d'affluence (WE)
Location: Juste a coté de chez ORACLE Idéal pour visiter le sud de SF, la Silicon Valey, Santa Cruz ... Petite ville de REDWOOD City sympatique
Hotel dans un cadre calme, mais proche autoroutes et aéroport Idéal pour visiter la région de San Francisco en voiture et en famille Petit Dej Extra, belle chambre Très bon rapport qualité prix (Petit Dej et parking inclus)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great and comfortable stay!

Posted Aug 23, 2015
Clean and spacious room. Helpful staff. Very nice breakfast. Couldn't have been happier with my experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Good Hotel

Posted Aug 20, 2015
Good apartment hotel with good staff and clean rooms. Free breakfast was adequate. Gas BBQ stoves were provided outside, though I did not have a change to use. I liked to have a breakfast on an outside picnic table. Having laundry room was helpful. Only the minus was there was no elevator and it was hard to lift my baggage to the room in the third floor. きれいなコンドミニアムです。スタッフ〇。Wifi〇。無料で簡単な朝食が食べられて便利でした(セルフサービス)。朝食やコーヒーは部屋に持ち帰ってもOKです。お庭が気持ちいいので、私は朝食を外のピクニックテーブルで食べるのがお気に入りでした。外にはガス式のバーベキューコンロもあり、夜BBQしても楽しそうです。朝食会場隣のランドリールームにはコイン式の洗濯機があり、自由に洗濯できて便利でした。唯一マイナス点を言うとすれば、エレベータがないので、スーツケースを3階の部屋まで運ぶのが大変でした。受付の男性スタッフに言えばお手伝いしてもらえるようですが、チップが必要になるし・・と思って自分で頑張っちゃいました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Hôtel agréable et calme à proximité de l'aéroport de San Francisco mais à 30 minutes en voiture du centre de San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, Ca

Posted Aug 17, 2015
The room next door had a party or something. Loud music loud yelling I am assuming it was a huge crowd. It was past 12:40 AM. I called the front desk and 5 minutes later it quite down. I was able to sleep after. Each room was supposed to be king size bed and only one had it. The other was queen.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Posted Aug 9, 2015
Home like accommodations. Awesome complimentary breakfast. Nice and professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great mid-peninsula hotel

Posted Aug 6, 2015
Cons: Heat the pool
Location: It was all business for me on this trip.
Too much good stuff. Everything was excellent except the pool was freezing! We were only there 2 days so we really could not take advantage of all that the hotel and the room had to offer.
5 out of 5
Recommended
for Families
by A verified traveler from Fonthill, Ontario

Great home base for our family

Posted Jul 20, 2015
We chose to stay at Hyatt House while visiting the Bay area. We are a family of 5 with our kids basically being grown ups. Our suite worked very well for us. Having 2 bedrooms and 2 bathrooms gave us space to relax without being in each other's way and made mornings work very well. The breakfasts were fantastic - lots of good options. We especially enjoyed the made to order omelettes. The one evening we picked up steaks at a local grocery store and brought them back and bbq'd them at the hotel. This was a really great option to have available. There aren't a lot of restaurants and other services nearby but the location served us well as it was centrally located. It was a reasonable drive into San Francisco and also a reasonable drive to Sunnyvale area. We had a lovely vacation in the area and the hotel was definitely a significant part of it. We would highly recommend the hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Minneapolis, MN

Nice place to stay while on a business trip.

Posted Jul 16, 2015
Pros: Staff, Complimentary Breakfast, 24/7 Gym
Cons: Better upkeep on room, better TV channels / options.
The best part about this hotel was the staff. Extremely friendly and helpful, without a hint of attitude or disingenuousness. It was obvious to me that main focus was making sure that if I needed anything, they were there to help me in whatever way they could. The 24/7 gym was also nice, as I tend to have later hours and my schedule doesn't always allow me the time to work-out during the day. Very well maintained, with several options to choose from. Complimentary breakfast was decent, with several options to choose from, including custom-made omelets. The food quality was above average, and they had a decent dinner menu. The suite itself was nice, more like a 1-bedroom apartment than a hotel room, although I did not really use the kitchen or living room that much. There was some noticeable wear and tear in a few areas, such as worn paint on the bathroom door-jam and some-type of large grease stain on the bedroom window shade. Additionally, the TV options were a little sub-par (no On-Demand or PPV) with only basic channels plus a handful of HBO choices. I ended-up watching Amazon prime on my laptop instead. Other than that, the bed was clean and comfortable, and the shower looked new, with good hot-water flow. I would consider staying here again next time I'm in San Mateo on business.