Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Richland, MI
Quick overnight stay.Posted Apr 9, 2017
Pros: Hampton Inns are pretty predictable.
Not much to say. We arrived there at 8pm and left at 4am. The room was very nice.
for Everyoneby A verified traveler from Sydney, Australia
Nice, but needs improvement!Posted Mar 30, 2017
There was a lot of work being done on the hotel. The was a lot noise from other rooms, make sure you get the 4th floor to avoid elephant feet disturbance. The staff were nice, but could be a little more enthusiastic about their job.
for Everyoneby A verified traveler
Posted Mar 11, 2017
Pros: Junior suite was quite large - was a nice surprise.
Location: Located near airport - we could watch take off and landings from our room which was fun.
Nice hotel, very clean. Staff were pleasant and helpful.
for Everyoneby A verified traveler from New York
Close to the airport and efficient shuttle servicePosted Mar 8, 2017
Pros: efficient free shuttle service
Cons: Noisy heating system
Location: Elephant Bar & Restaurant & bay side walking path
Spent one night at this hotel before a 7 am flight out of SFO. Room was comfortable. Heating system was very noisy but hotel was quiet. Within walking distance of a few restaurants and a nice path along the bay. Took the 5 am shuttle from the hotel and we were through security by 5:30 am. Very smooth and quick.
Comment from Hotel Management
Mar 11, 2017 by Arlene, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued. We appreciate your comments regarding our property. We will also extend your good remarks about our shuttle service to our 3rd party service provider. Regarding your feedback about our thermostat, please allow me to sincerely apologize for the inconvenience it has brought you. We take pride in ensuring our customer’s satisfaction and we regret to know that we fell short on this. I personally seek the assistance of our Engineering Head for maintenance or repairs needed. Again, thank you for sharing your thoughts with us and hope to have a second chance to serve you better in the near future!
for Everyoneby A verified traveler from Cincinnati, Ohio
Close to the airportPosted Mar 1, 2017
Delivers the stock Hampton Inn experience. Great staff and good facility. Bullshead Express sells a tasty burger and awesome chicken soup. It's not super convenient to downtown SF or BART but they have an airport shuttle. On site parking is limited, but I always found a spot.
Posted Feb 21, 2017 on Hotels
by A verified traveler from Chicago
Crime-ridden area.Posted Feb 21, 2017
Multiple Smash-and-Grab burglaries to vehicles every night in area parking lots. Along with paying more for one night's stay here, than I usually spend at a downtown Ritz-Carlton in other cities, the cost-benefit just doesn't add up.
Posted Feb 13, 2017 on Hotels
by A verified traveler
Posted Feb 12, 2017 on Hotels
Posted Feb 10, 2017 on Hotels