Spent one night at this hotel before a 7 am flight out of SFO. Room was comfortable. Heating system was very noisy but hotel was quiet. Within walking distance of a few restaurants and a nice path along the bay. Took the 5 am shuttle from the hotel and we were through security by 5:30 am. Very smooth and quick.
Comment from Hotel Management
Mar 11, 2017 by Arlene, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued. We appreciate your comments regarding our property. We will also extend your good remarks about our shuttle service to our 3rd party service provider.
Regarding your feedback about our thermostat, please allow me to sincerely apologize for the inconvenience it has brought you. We take pride in ensuring our customer’s satisfaction and we regret to know that we fell short on this. I personally seek the assistance of our Engineering Head for maintenance or repairs needed.
Again, thank you for sharing your thoughts with us and hope to have a second chance to serve you better in the near future!