Ratings based on 2,968 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in downtown SF

Posted Aug 25, 2015
Pros: Location, obliging staff, old hotel but well maintained.
Location: Close to shopping, easy access to piers, tours and other attractions.
Very good location for everything. Close to shops and restaurants and a nice ride on the street car to get down to the piers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Enghien Les Bains

Hotel très bien situé et très confortable.

Posted Aug 22, 2015
L'hôtel est très bien situé pour visité San Francisco et prendre le Cable car. Une petite déception cependant : les photos de la piscine la font paraître beaucoup plus grande qu'elle ne l'est en réalité.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midlands UK

Good Location right next to union Square

Posted Aug 20, 2015
Pros: Friendly atmostophere Good Location
Location: Close to shopping and close to public Transport
Very helpful members of staff and a nice place to relax
3 out of 5
by A verified traveler

Nice location, but Stinky Rooms

Posted Aug 19, 2015
Pros: The location.
Cons: Hotel looks very old. I think they need to renew it.
The location of the hotel is perfect. Very close to Union Square. The room was clean, but there was a terrible smell in the room, and also room was cold and max temperature on heater was 72.
1 out of 5
by A verified traveler from C

Stay away

Posted Aug 17, 2015
Tiny & very hot rooms, unfriendly staff, surprise fees, pointless gym, & the cleaning people were knocking at my door at 8am every morning
5 out of 5
Recommended
for Everyone
by A verified traveler from Hull, England

Good, centrally located hotel

Posted Aug 17, 2015
Pros: The location was the best thing for us
Cons: Nothing I can think of
Location: The hotel is 10 minutes walk from Powell Street station so very near for using BART and the cable car. Walking distance from Chinatown etc
We enjoyed our stay at the hotel very much, especially as it was comfortable and in such a good location. We didn't use any of the facilities except one of my daughters swam in the pool which was right by our room. We took the opportunity to get out each day to explore San Francisco. We had no problem with people begging outside. Our stay was without any hassle or problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2015
This classic under the radar SF spot has great character and perfect location (if you don't mind the constant construction around Union Square). The pool is a hidden gem if you're bringing the kids.
3 out of 5
Recommended
for Everyone
by A verified traveler from santa barbara, CA

good location but hotel configured weird

Posted Aug 12, 2015
Difficult to get to lobby from parking with luggage. Room temperature kept rising and was hot during nights. Very very small bathroom. Room was clean and nice otherwise. Staff friendly. Parking attendants quick with car retrieval.
5 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Perfecte locatie om San Francisco te ontdekken.

Posted Aug 12, 2015
De locatie is perfect! Veel te doen op loopafstand of anders met het openbaar vervoer. Een auto heb je in SFO niet nodig. Hotel is wat gedateerd, maar is verder prima. Goede bedden, prima wifi, prima restaurant
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice location

Posted Aug 11, 2015
Pros: locations
Location: close to public transportation, perfect shopping, cable car station. Location perfect.
Good location, staff ok, but room so small , and view to the dirty grey wall. Can have better for this price.