Ratings based on 1,672 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from San Diego, United States of America

Good location, nice hotel, small room, overpriced

Posted Nov 29, 2016
The location of the hotel is great. Our room was small but clean. Like all hotels in this area it is overpriced.
Comment from Hotel Management
Dec 5, 2016 by Tim, Hotel Management
Thank you for the feedback. Unfortunately the trade-off for the wonderful location we are luck to be in is that we are listed as a historic building an therefore cant do much when it comes to the size of out rooms. We hope you may stay with us again.
5 out of 5
by A verified traveler from Winnipeg, Canada

Excellent location!

Posted Nov 27, 2016
Our holiday was fabulous! Harbour court is in walking distance to every thing. The staff were always helpful and courteous. The Wine tasting was fabulous and a great social hour before dinner. We will definitely stay again!
Comment from Hotel Management
Dec 5, 2016 by Timothy, Hotel Management
We sincerely hope you do stay with us again. When you don return we will have a glass of wine and a seat by the fireplace waiting. Cheers.
5 out of 5
by A verified traveler

Posted Nov 22, 2016
Right on The Embarrcadero!! Main Strip along The Bay!! Walking distance to all Attractions! I'd definitely stay here again!! And Ozumo's Sushi Restaurant beside Hotel.... Absolutely Excellent!!!
Comment from Hotel Management
Dec 5, 2016 by Timothy, Hotel Management
Thank you for the 5 out of 5. This is such a wonderful neighborhood, and i am glad you had a chance to dine at Ozumo. they truly are excellent.
4 out of 5
by A verified traveler from Hampshire, England

Great location

Posted Nov 13, 2016
10 minutes walk from Embarcadero BART, checked in swiftly by Jon. Lovely large room on the 4th floor but no view. Over the road from the Ferry building and a 10 minute walk to either Union Square or Fishermens Wharf. The best thing, the 2 bicycles available free of charge. We used them twice to see Golden Gate Bridge, the Presidio and Golden Gate park. We would recommend this hotel and would use it again.
Comment from Hotel Management
Dec 5, 2016 by Timothy, Hotel Management
Thank you for your review. Jon is a rock-star abound here and I know he will be thrilled to see this review. Hope to see you again.
4 out of 5
by A verified traveler from Sydney

Satisfying stay

Posted Nov 3, 2016
Pros: Pleasant staff and helpful
2nd stay here. We on a quick stop over in San Francisco. We were well looked after by staff. No hassle to store our bags on the last day as we had a night time flight. The rooms are not the biggest but for a few days they are more than adequate. Well equipped bathroom.
Comment from Hotel Management
Nov 8, 2016 by Timothy, Hotel Management
Thank you for the 4 star review. We hope to see you again.
5 out of 5
by A verified traveler from US

Beautiful next to the Bay Bridge

Posted Nov 3, 2016
Excellent and I will definitely be back ago. Perfect Location and Customer service top notch! I would recommend this hotel to anyone coming to San Francisco. I absolutely LOVE everything about my stay
Comment from Hotel Management
Nov 8, 2016 by Timothy, Hotel Management
We sincerely hope you do come back and have just as good of a time.
4 out of 5
by A verified traveler from Japan

Posted Nov 3, 2016
宿泊した部屋がシャワーのみで、バスタブがないのが残念…。また、外がほとんで見えない部屋だった。それ以外は清潔でよかった。
5 out of 5
by A verified traveler from US

Wonderful place to stay

Posted Oct 31, 2016
Location: Great location
Get a view room so you can see the lights of the bay bridge
Comment from Hotel Management
Nov 8, 2016 by Timothy, Hotel Management
The Bay Bridge lights at night is one of my favorite parts of working here, and I am s glad you got to enjoy them as well.
5 out of 5
by A verified traveler from US

My room not large, but view of the bay and bridge

Posted Oct 13, 2016
Pros: location
Cons: avaiability of a snack / convenience room (for necessities, snacks, basic soda, water)
Location: The embarkadaro right outside the back of the hotel, 1.2 miles from the Wharf, 1.1 miles from Moscone Center.
Always clean, staff pleasant and helpful. Great location.
Comment from Hotel Management
Oct 17, 2016 by Tim E, Hotel Management
Thank you so much for the 5 star review. We are truly lucky to be in such a central location. we hope to see you again.
3 out of 5
by A verified traveler

Posted Sep 29, 2016
Pros: location
Cons: restaurant for b-fast at the minimum, bathroom
business trip, stayed for a couple nights, location is great but still disappointed with the hotel, I'd probably rate it 2 1/2 stars, there is no restaurant for breakfast which makes things very inconvenient on busy mornings, room was small and bathroom had a really old feel to it, all for a pricey $$ rate
Comment from Hotel Management
Oct 17, 2016 by Tim E, Hotel Management
Thank you for your feedback. Being an historic building space is limited which does not allow us to have a breakfast restaurant of our own. We understand it is important to offer breakfast, especially to our business travelers, which is why we do have the room service menu available as an option.