Ratings based on 1,733 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Was really angry that they forced me to pay an undisclosed amenity fee on check in
Comment from Hotel Management
Apr 24, 2017 by Timothy, Hotel Management
I apologize that our amenity fee came to you as a surprise. We have worked with all of our reservation partners to make the $22 daily fee clear at the time of booking. I hope despite the charge you had a pleasant stay and we do hope you would return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, quiet rooms, very good stay experience

Posted Apr 17, 2017
Nice hotel, a bit old but cozy. No other comments.
Comment from Hotel Management
Apr 18, 2017 by Tim , Hotel Management
hank you for the 5 star review
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
It was clean, rooms were small. Didn't spend much time in room. Great location for lots of tours.
Comment from Hotel Management
Apr 20, 2017 by Tim, Hotel Management
I am so glad you enjoyed your stay. we would love to have you come back. if you need any assistance booking any tours in the future please let us know and our concierge team will be on the job.
3 out of 5
by A verified traveler

Good location. Typical old hotel that's remodeled.

Posted Mar 13, 2017
Location: Being near the market pier is great due to the food quality there.
Bed comfortable. Room small, but didn't care. TV was at a 90 degree angle to the bed mounted on the wall which was dumb and annoying. No HBO. There are better deals around Union Square usually.
Comment from Hotel Management
Apr 8, 2017 by Tim, Hotel Management
I will certainly relay the message to the higher ups about what you feel is important and would make you comfortable during your stay and see if there is any way we can add on things such as premium channels to our TVs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view.

Posted Mar 12, 2017
Pros: The view!
Cons: More storage, less space taken up with amenities I never use (food and drinks), more outlets.
Location: The location is fabulous, so close to the Ferry building.
If you pay for the view you won't regret it. The rooms are a bit tired and without much storage space, but there are extra outlets, the room was clean, and the service is excellent.
Comment from Hotel Management
Apr 6, 2017 by Timothy, Hotel Management
As we plan to update the hotel your feedback will be vital in creating a space in our rooms that anticipates all of our guest needs.
2 out of 5
by A verified traveler

Harbor Court

Posted Mar 5, 2017
Pros: Location
Cons: Get rid of the S22.00 a day resort fee that one paid for in the Expedia booking. This was not clear on the Expedia site and presented upon check in.
Nice location, clean rooms but the resort fee was too much, a surprise and not worth the fee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location Comfortable room

Posted Mar 4, 2017
Imposed $20 " amenities" fee is a rip off. $60 for parking a ripoff I self parked in same garage 1/2 block away for $32 Result- u loose all profit and valet gets stiffed
2 out of 5
by A verified traveler

Posted Feb 27, 2017
Would have been nice to have been told about the no parking situation. $60 to valet or pay to park in the parking structure down the street. Then get charged $22 a day for amenities...what amenities? You have no amenities no gym, roomy was just a room with a bathroom, claimed to be a king sized roomy but the bed was small and uncomfortable. Definitely will not be coming back and will warn everyone I know not to stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2017
Great location, comfortable rooms and my go to for every visit
Comment from Hotel Management
Apr 6, 2017 by Tim, Hotel Management
We can wait to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Good location, small rooms

Posted Feb 20, 2017
Hotel is great location but room was v.small with window looking into a wall. Staff also informed me no local parking so paid $60 p/night only to find car park 1 street over for $10 p/night. Good for over night single traveller...
Comment from Hotel Management
Feb 23, 2017 by Tim E, Hotel Management
Parking is a huge premium in he city, so I am glad to hear you were able to find such a grate deal. While our Valet charge is a high cost we maintain a competitive rate as well as do our best to make it the most convenient option for our guest, offering unlimited in and out privileges as well as 24 hour access.